Want to jump straight to the answer? The best remote access software for most of us is definitely Zoho Assist or Splashtop.
Remote access software provides you with to have greater control over your business.
With only a few clicks, it allows 1 computer to view or take control of another computer. These computers don’t need to be on the same network for this to work either.
IT departments utilize this to provide tech support in order to employees. Customer service representatives can use remote access software in order to troubleshoot customer problems. It’ s also great for companies with remote workers or anyone who needs to access articles from multiple devices.
You can use remote accessibility software to share files between two devices without using e-mail, instant messaging, or everything else. The possibilities are endless.
The Top 7 Greatest Remote Access Software
After extensive analysis, there are just seven remote access solutions on the market today that I can confidently recommend.
- Zoho Aid – Best Overall Remote control Access Software.
- RemotePC – Best Remote control Access Software for Easy Setup and Scaling.
- Splashtop – Greatest Remote Access Software for people and Small Teams.
- LogMeIn Pro – Best Remote Access Software for Small Businesses.
- TeamViewer – Best Remote control Access Software for Mac and iOS Devices.
- ConnectWise Control – Best Remote Access Software for Unattended Remote Accessibility.
- Chrome Remote Desktop – Best Free Browser Extension for Remote Access Software.
As you continue below, you’ll find an in-depth review with specific use cases for each one on our list.
#1 – Zoho Assist — Best Overall Remote Accessibility Software
• Starts at $8 per month
• Made for customer support
• Built-in chat, tone of voice, and video
• 15 day free trial
• Get started for free
It’s no surprise to see Zoho Assist ranks very first overall on our list. This cloud-based solution is perfect for giving remote access support to your customers.
It’s easy to get started and begin web-affiliated support sessions on-demand. All you have to is a secure connection in your way on the path to your customers.
Wish to transfer a file during a live session? Do so with peace of mind knowing the process is completely safe.
You can use this platform to schedule support sessions in a date and time that’s convenient for your customers. This is an ideal way to stay arranged, especially across multiple period zones.
Zoho Assist has built-in chat, voice, and video to improve communication between you and whoever you are helping.
The item gives you the ability to reboot remote control computers with a single click on. You’ll be able to re-establish an association without losing control of the particular screen. It even provides you with the option to reboot in safe mode.
With Zoho Assist, you and your team won’t need to be tied to a work station to aid your customers. You can access Zoho Assist from your phone or tablet using the mobile app.
Here’s a quick look at the plans and prices options for Zoho Assist:
Starting at $8 a month, the prices are pretty unsurpassed. It’s worth noting the rates displayed above are usually for an annual contract. However the month-to-month rates are just a number of dollars more per month.
I suggest going with the particular Professional program. For just $5 more a month, you get screen sharing, the ability to schedule sessions, and the mobile app. Definitely a winner in order to help customers.
Zoho Assist has a totally free forever plan as well for one remote support technician and five unattended computers.
Try any compensated Zoho Assist plan free of charge for 15 days.
#2 – RemotePC — Best For Easy Setup and Scaling
• Compatible with all devices
• Simple to scale
• Great promotional discounts
• 30 day free trial
• Start for free
RemotePC is a simple and straightforward remote access option.
There’ h no sales team to speak to. No complicated customization process. Instead download in minutes along with support on:
- Windows PC
- Chrome OS
- Fire OS
So no matter what types of devices you want to accessibility remotely, RemotePC can accommodate your needs. RemotePC also has a wide range of plans and pricing choices, depending on why you want remote access software.
RemotePC has your back no matter what you require.
Get 25% off your first year or even 50% off your first two years. But regardless of the plan plus promotional period you choose, the pace will renew at its regular price.
RemotePC is a private very safe way to access computers distantly. You can even access devices from the web, without any additional software or even installation (assuming you have RemotePC already installed on the device you want to access).
Set up one-time instant access sessions by giving your associates or technology support team a unique gain access to ID and passkey.
RemotePC allows for document transfers, remote printing, live chat, and the ability to record remote sessions. It’s easy to add remote computers to your plan as your needs size; no additional software or hardware required.
Try RemotePC for free having a 30-day trial.
#3 – Splashtop — Best For Individuals and Little Teams
• Starting at $5 per month
• 20% discount for 4+ customers
• Reliable by 200, 000+ companies
• seven day free trial
• Try Splashtop for free
More than 200, 000 businesses and 30 million users worldwide trust Splashtop. It’ s great for solo company users, entrepreneurs, and small teams.
That’ s because of their stellar pricing. Starting at just $5 per month for an individual user, you will have remote access for up to 2 computers.
Gain access to your computers from any kind of device, including Windows, Mac pc, Chromebook, Android, iOS, and much more. You’ll have the ability to transfer documents, print remotely, access audio, and switch between screens.
This is a perfect remedy if you’ re the solo operation or a bootstrap startup.
Nevertheless, they do offer great options at scale too. For extra users and the ability to entry extra computers, Splashtop offers another plan that costs $8. 25 per user for up to 10 computers per user.
This is perfect for smaller teams and even single users who have outgrown the entry-level plan for two devices. You’ll also get a twenty percent discount if you have four or more users.
It is worth noting that month-to-month billing is not available for possibly of these plans, which might seem like a turn-off. However , the rates are still extremely inexpensive at $60 and $99 per year, respectively.
Try it free for 7 days; no credit card required.
#4 – LogMeIn Pro — Best For Small Businesses
• Starts at $30 each month
• Unlimited users
• Lots of premium features
• 14 day time free trial
• Get started for free
LogMeIn includes a wide range of product offerings. They provide solutions for internal THIS departments, business communications, assistance, and more.
When it comes to remote access software, LogMeIn has multiple versions that you can choose from, depending on your business needs. But with that said, LogMeIn Pro will be the best option for most small enterprises.
Here’s a fast overview of the plans and pricing for LogMeIn Pro:
At first glance, it might seem a bit more expensive compared to other options on our list. Splashtop includes a similar individual plan which allows you to access up to 2 computers for just $5 monthly.
But LogMeIn Pro has all of the features you could possibly need. It works seamlessly for PCs and Mac pcs.
All plans support unlimited users, multi-monitor display, and free entry to LastPass, which is is a device for password management plus storage.
Use LogMeIn Pro for remote control access on the go. The software has a mobile app version meant for iOS and Android gadgets.
When you sign up for LogMeIn Pro, you’ll get step-by-step instructions for getting started. It’s easy for anyone to find out, regardless of their technical skill level.
For a strong and reliable small business remote control access solution, LogMeIn Pro will be your best option. The only real downside of this software is the price. Some of the features might be overkill for basic use.
You can try LogMeIn Pro free with unlimited users for 14 days.
#5 – TeamViewer — Best For Mac and iOS Devices
• Free for personal use
• Starts on $49 for businesses
• Support iPhones, iPads, and Macs
• 14 day time free trial
• Start for free
TeamViewer is among the most popular remote access options on the web. It’s used by 400, 000+ people and connects over two billion gadgets.
Companies such as Ford, Microsoft, Philips, Volkswagen, and other well-known brands trust TeamViewer for remote accessibility.
Historically, remote access software has been tricky for supporting Mac plus iOS devices. Businesses were using PCs and struggled to support customers using Macs. But TeamViewer doesn’t have those people issues. In fact , this remote control access tool can even support all iOS devices—including iPhones and iPads.
For people and personal use, TeamViewer is definitely free.
Business licenses start at $49 monthly for a single seat. With regard to multiple users, pricing begins at $99 per month to get a premium license. For little teams that need multiple chairs and up to three consecutive sessions, prices start at $199 per month.
You can try any business plan free of charge for 14 days.
The downside of TeamViewer is the fact that you’ll need to buy additional licenses to support more than 3 sessions simultaneously. But if you need more than ten simultaneous classes, contact the sales team to see if you qualify for custom organization pricing.
TeamViewer also has a new augmented actuality feature called TeamViewer Initial. It’s made for providing remote control support to field service workers or on-site professionals for troubleshooting in the real world.
#6 – ConnectWise Control — Best For Unattended Remote Access
• Two software versions
• Unlimited users
• Great for internal THIS teams
• 14 day free trial
• Start for free
ConnectWise is a well known THIS and software company that provides a wide range of product offerings. They offer business automation tools, cybersecurity, backup and disaster recuperation solutions, remote monitoring, and more.
In terms of remote access software, ConnectWise Control has two options for you to definitely choose from.
The first option is ConnectWise Control Support, which is designed for total remote control functionality. It’s a help-desk style solution that allows you to resolve issues on-demand for clients.
The next option is ConnectWise Control Access, which is made for unattended access. This solution is a top choice for inner IT teams, POS checking, managed services, and remote control workforces.
Of the different software options, ConnectWise Control Access is the excellent of the two.
Along with ConnectWise Control Access, a large number of users can connect to the unattended devices. You merely need to have the unattended access agents installed on any gadgets you want to monitor and accessibility remotely.
Prices starts $30 for 25 unattended access agents. You will get a better rate for each device if you buy in bulk. For example , 100 access agents costs $100 per month, 500 costs $375 per month, and one, 000 costs $600 per month.
In addition to unattended remote access, you’ll furthermore benefit from features like endpoint management, role-based security, advanced reporting, backstage, and a central toolbox.
Drawback of ConnectWise Control is the fact the help desk tools and unattended monitoring are 2 different pieces of software, rather than an all-in-one solution. Should you be interested in ConnectWise Control Assistance, pricing starts at $19 per month for a single permit.
Both software versions are available for month-to-month and annual billing. Try it totally free for 14 days.
#7 – Chrome Remote control Desktop — Best Totally free Browser Extension
• Free forever
• Lower than 60 seconds to install
• Requires Google Chrome
• Easy to use
• Install for free
For those of you looking for a quick, easy, and free way to make use of remote access software, the Chrome Remote Desktop expansion can accommodate your simple needs.
Set your computer up to be seen by another device simply by downloading and installing the extension on your Google Chrome browser. The whole process takes less than about a minute.
To share your personal computer with someone else, just produce a support code and send it to another user. As soon as that user enters the particular code on their device, they will have full access of the computer. No installation is required for the person who is giving support. They just need to your access code online. You can stop a session at any time.
Chrome Remote Desktop is a no-frills remote access answer. It’s not ideal for customer support, IT teams, or really any kind of business purposes at level.
I’d suggest Chrome Remote Desktop as being a one-off solution as opposed to continuing use. If you need a quick method to access someone’s computer designed for work or need support on your own device, you can use this particular plugin as a way to give control over your device to another user.
It’s totally free forever, but you’ll have to Google Chrome for this to work.
How to Find the Best Remote control Access Software For Your Company
Choosing the right remote access software for your company can be challenging if you don’t know what to look for. In most cases, there will not be one solution that is best for everyone.
But there are certain factors plus elements that you need to look for when you’re evaluating a prospective software. This is the methodology all of us used to come up with our checklist. You can use at as well for top level remote access software to suit your needs.
Purpose and Use Cases
What exactly do you need remote accessibility software for? Your answer will have a significant impact on the answer that you choose.
There are options with help desk solutions for helping customers. Other options are better for IT teams, remote employees, and internal use.
A small business owner who desires the ability to access all of their own devices from anywhere will not have the same needs as being a tech support department that needs to access employee computers for troubleshooting.
On-Demand vs . Unattended Access
An on-demand remote control access session starts with one user granting access to another. So if a remote employee had problems with something, they could give access to their manager, manager, or IT section to take control of their personal computer.
Unattended access means that you can control a pc without someone on the additional end.
For example , if you needed to access folders for a work presentation on a device that you left at home, you could gain access to that device from another computer.
Security should always be a top concern when you’re evaluating remote access software.
You don’t wish other people to have access to your own devices without your authorization. The ability to start and stop a session should always be in your control.
All of the options on our list are safe plus secure to use. Just make sure you take a closer look in case you require industry-specific security for example HIPAA or GDPR.
Team Size and Number of Devices
How many devices do you want to access remotely? How many team members do you need to give this solution to?
Some solutions are better for individuals and smaller sized teams, while others are made specifically for bigger businesses and whole departments.
Every plan has a limit to the number of devices you can accessibility. While some software solutions can be found to an unlimited number of users, other options will restrict the number of people who can use the permit.
In addition to basic remote access functionality, you’ll wish to look for a solution with functions that meet your needs.
Some software has built/in live chat, voice, plus video for communication among two users during a program. Logs, reporting, recording, remote printing, file sharing, and support scheduling are other features that you should keep an eye on.
If you’re using remote accessibility for customer support, make sure it integrates with your help desk software.
Cross-platform access is another important function. Make sure that your remote gain access to software is compatible with Windows, Mac, Android, iOS, Linux, or even whatever else you’re using. The very best software will give you remote accessibility from mobile applications as well.
What’s the best remote control access software? It depends on which you’re looking for.
Zoho Assist is our own top overall recommendation. But there are plenty of suitable alternatives based on the use case.
TeamViewer is the best software with regard to Mac and iOS. People, small teams, and small businesses would be better off with Splashtop or LogMeIn Pro.
ConnectWise is the best option for unattended access. To get quick setup and easy scalability, use RemotePC. If you only require a fast and free remedy for one-time use, attempt Chrome Remote Desktop.
No matter what you’re looking for, you can find it using this instruction.