The very best Phone Services for Small Business

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Want to jump straight to the solution? The best phone service for most small enterprises is definitely Nextiva, Ooma, or RingCentral.

Phone services for companies have come a long way.

The right services can get you toll-free numbers, easy routing, and unlimited SMS for a lower monthly rate.

Business VoIP phone solutions have become much more popular than traditional phone lines. They’ re easier to set up, simpler to manage, and cheaper.

Below we breakdown the best business phone solutions on the market. Later, we’ lmost all dive into why you need one and exactly how a VoIP works.

The Best Business Phone Service Providers for 2020

  • Nextiva — Most affordable enterprise-level plans.
  • RingCentral — The most famous VoIP phone service for small businesses.
  • Ooma — Best for traditional office settings with table phones.
  • Phone. com — Best cheap small business phone service plans.

  • Grasshopper — Best phone service for solo entrepreneurs.

  • Vonage — Pioneer in the VoIP phone industry.

  • Jive — Tiered pricing with all-inclusive features.

  • 1-VoIP — Flexible and cost-effective metered pricing for small businesses on a budget.

Beneath, compare the pricing, programs, and features of each one to spot the best fit for your small company.

Nextiva – Most affordable enterprise-level plans


Visit Nextiva

Beginning at $19. 95 each month

Affordable enterprise-level plans

Limitless calls

Free local & toll-free number

Get Started at no cost

Nextiva is an industry innovator in the business phone service space. Manufacturers like the YMCA, the Zoysia grass Bills, and Taco Bell trust Nextiva for their phone service solutions.

It’ s great if you want a reliable phone system for your business at a good price. You’ ll get everything you need:

  • A phone for your desk
  • Phones for conference areas
  • An app to manage phone calls, texts, plus emails through your computer
  • A mobile application for your cellphone
  • Integrations with the major CRMs like Salesforce and Hubspot

Based on Garnter, 94% of customers are usually satisfied with Nextiva. People love the service — and for good reason. They have a 99. 999% uptime with no outages reported in 2019 and 2020. Rest assure that your phone service won’ t be cut-off by their data centers.

You’ ll be able to choose between three simple plans. The price depends on the number of customers and the length of your agreement. There are plans to accommodate companies of all shapes and sizes, with options for businesses with 1-4 users, all the way up to 100+ customers.


Here are the starting rates for each plan, for each user, for an annual contract:

  • Basic — $19. 95 per month
  • Pro — $20. ninety five per month
  • Enterprise — $27. 95 per month

These are one of the most affordable enterprise-level plans that will we’ve seen so far.

Some other highlights associated with Nextiva’s small business phone service include:

  • Unlimited calls
  • Call queuing
  • Automated call forwarding
  • Hold music
  • Free online fax
  • Free local plus toll-free number

Some sought-after functions are not included in the basic plan. If you want to use the Nextiva app, get unlimited conference calls, pre-recorded greetings, and texting, you’ll need to upgrade to the pro plan.

Call recording, voice analytics, and voicemail to text delivery are only available on the enterprise plan.

RingCentral – Most widely used VoIP phone service for small enterprises


Go to RingCentral

Starting at $19. 99 per month

100 toll-free a few minutes per month

On-demand call recording

Small to enterprise solutions

Get Started Now

With more than three hundred and fifty, 000 businesses using RingCentral for VoIP phone providers, it’s one of the most popular solutions in the industry.

RingCentral stands out because they offer specifically designed plans for small businesses. It is reliable, secure, easy to use, and delivers high-quality voice for crystal clear calls.

RingCentral is also affordable. It can save you over 30% if you register and prepay with an annual plan as opposed to a month-to-month contract.


Here’s a quick overview of the plans and pricing:


  • Starting at $19. 99 per month per consumer
  • Up to 20 users
  • hundred toll-free minutes per month
  • On-demand call recording
  • Unlimited phone calls within US and Europe


  • Starting at $24. 99 per month per user
  • 1, 500 toll-free minutes per month
  • Unlimited Internet send
  • Unlimited audio meetings
  • Unlimited video conferencing (up in order to 4 people per meeting)
  • On-demand contact recording
  • Customized app development and application


  • Starting at $34. 99 per month per user
  • 2, 500 toll-free minutes per month
  • Unlimited video webinar (up to 100 people per meeting)
  • Automatic call recording
  • Multi-site support
  • Salesforce and Zendesk integration


  • Starting from $49. 99 per month per user
  • ten, 000 toll-free minutes monthly
  • Unlimited video conferencing (up to 200 people per meeting)
  • Automatic call documenting

There’ s practically a plan for everybody. However , I don’ to think most will need anymore than the Standard plan, which offers plenty of great features and all the necessities a business might need.

You can also customize your intend to pay extra for such things as additional toll-free numbers, pride numbers, international numbers, plus international toll-free calling.

All of the plans come with basic features like unlimited business SMS and MMS, mobile apps for iOS and Android, HD voice, team collaboration, call record reports, and 24/7 customer care.

The plan you select will largely depend on how many toll-free minutes you plan to use as well as the number of customers you’re going to onboard.

Ooma – Best for traditional office configurations with desk phones.


Visit Ooma

Ripped rate $19. 95 each month

No contracts, cancel at any time

Unlimited calling

Virtual receptionist

Get Started Now

Ooma provides VoIP phone plans which are specifically made for small businesses.

It’s an ideal remedy for businesses with traditional offices that need desk cell phones.

New companies might be swayed by their lucrative pricing. Just pay a set rate of $19. 95 per month per user. Simply no contracts and you can cancel anytime.

The catch? The monthly rates don’t include hardware costs.


Compared to other providers, Ooma is definitely more on the costly side. This balances away the lower monthly rates.

Ooma does have the mobile app, which allows you and your staff to make calls on the run from your smartphones. So you can opt to go mobile-only and skip the hardware expenses.

But We don’ t recommend this particular. There are better options on the market if you’re looking for a business VoIP phone service without any hardware.

So stick with Ooma if you want straightforward rates for the office phone.

For those of you with a growing team, Ooma can scale together with you. It’s easy to add on users, devices, and manage almost everything on your own.

Your plan will come with unlimited phoning, a toll-free number, lower international rates, and a virtual receptionist. Ooma also has outstanding customer support if you have any trouble establishing the hardware or managing your service.

Phone. com – Best cheap small business phone service plans.


Visit Phone. com

Starting in $9. 99 per month

50+ standard features included

E911 dialing options

Premium feature addons

Get Started Now

Phone. com offers some of the most simple and simple VoIP business phone plans that you can discover.

They’ re incredibly affordable. The reason: Simpleness.

You can register and get started in minutes. Constructing and managing your entire company phone system from the user-friendly dashboard is easy for anyone, regardless of their technical skill level.

Phone. com recieve more than 50 standard features, including:

  • Fax to email
  • SMS messaging
  • International dialing
  • HD conferencing
  • Call screening plus blocking
  • Contact routing
  • Contact queuing
  • Car attendant

You’ll also benefit from E911 dialing, which is not provided by all VoIP providers. Superior features like caller analytics, call recording, video conferencing, and CRM integration cost extra.

Phone. possuindo is HIPAA and HITECH compliant, which means it’s dependable if your company is in the medical field.

Compared to other business phone services that we’ve seen, Cell phone. com offers a unique prices structure.

They have got standard plans with unlimited minutes starting at $24. 99, $32. 99, and $49. 99 per month having an annual contract. Each rate comes with extra numbers, extra text messages, and added functions that you would expect with all the price increase.

However , Phone. com also offers pay per minute plans beginning as low as $9. 99 per month. This is the lowest monthly rate that you’ll find from a reputable VoIP phone service supplier. These plans are reserved for businesses that do not need lots of minutes. The pay per minute plans provide 300 monthly minutes, 500 monthly minutes, and one, 000 monthly minutes, respectively.

So if your own calls are relatively brief and infrequent, you can definitely save some money with one of these budget programs.

Grasshopper – Best phone service for solo entrepreneurs


Visit Grasshopper

Beginning at $26 per month

VoIP and Wifi calling

No calling limits

24/7 reside support

Get Started Now

Grasshopper is a great small businesses and entrepreneurs alike.

A lot more than 135, 000 users believe in Grasshopper as their business phone service. They’ re responsible for more than 140 million calls each year.

Grasshopper makes it easy for you to find toll free numbers, vanity numbers, 800 quantities, local numbers, and more. This particular simple solution is a great way to add professionalism to your business.

Here’s a quick breakdown of the plans and pricing:

  • Solo — Starting at $26 per month (1 number, 3 extensions)
  • Companion — Beginning at $44 per month (3 numbers, 6 extensions)
  • Small Business — Starting with $80 per month (5 amounts, unlimited extensions)

The solo program is the best option for an entrepreneur that has a small side business. You will want to upgrade to the companion plan if you have a small number of up to three employees on your side. For anything more than that, you will need the small business plan to accommodate your needs.


Most Grasshopper plans come regular with the following features:

  • VoIP and Wifi calling
  • Virtual fax
  • Mobile and desktop applications
  • Business text messaging
  • Ability to handle simultaneous calls
  • Call reporting
  • Call forwarding
  • Voicemail
  • Call transfers
  • Extensions

A single big benefit: No restrictions from call limits. These sheets 24/7 live support.

Grasshopper also offers you the option to integrate your company interactions into one inbox that is easy to manage. You can gain access to your emails, texts, company calls, and contacts in a single place. Try Grasshopper at no cost.

Vonage – Pioneer in the VoIP phone industry

Vonage > > Compare Quotes

50+ voice & communication features

Compatible with Vonage Meetings

Simple to set up and scale

Vonage is a highly-trusted business phone service.

They have been in business for nearly two decades. In fact , they were the first VoIP platform for 911 calls.

Despite their own long history, they just recently started providing business solutions.


They offer 3 different plans, with prices based on the number of lines you need. Here’s a brief overview of the particular plans and costs.


Make and receive calls from your mobile device and desktop computer. Great for smaller businesses that do not need office phones.

  • 1-4 ranges — $19. 99 each month per line
  • 5-19 lines — $17. 99 per month per collection
  • 20+ outlines — $14. 99 monthly per line


Made for traditional office teams. Allows for calls from any device, which includes desk phones.

  • 1-4 lines — $29. 99 per month for each line
  • 5-19 lines — $27. 99 per month per line
  • 20+ lines — $24. 99 per month per line


Best option for companies that need a phone service meant for team setups and onboarding.

  • 1-4 lines — $39. 99 per month per line
  • 5-19 lines — $27. 99 per month per line
  • over 20 lines — $34. 99 per month per line

If you want CUSTOMER RELATIONSHIP MANAGEMENT integrations, you’ll need to sign up for the Premium or Superior plan. The Advanced plan also comes with on-demand contact recording, group calls, plus virtual voicemail.

Jive – Tiered pricing with all-inclusive functions

Jive > > Compare Quotes

Lots of all-inclusive features

Call documenting & monitoring

Custom handmade & hold music

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Jive includes tons of all-inclusive-features.

That means the features you’ d usually pay additional for in other business phone services come with Jive on no extra cost.

I like Jive because they strive to make enterprise-level communication available for small businesses. Their system is quite simple to use, no matter how large or small your team will be.

With Jive, you’ll get basic features like:

  • Call recording
  • Auto attendants
  • Call monitoring
  • Conferencing
  • Virtual fax
  • Custom greeting
  • Custom hold music
  • Dial by name or extension
  • Person call logs

And that’ h just the basic features.


Jive makes it simple for you and your entire team to connect to your phone program from any computer or mobile device with an Internet connection. This is ideal for those of you who seem to aren’t always tied to a conventional office setting.

Pricing for these plans is based on users. Here’s an overview associated with Jive’s tiered-pricing structure.

jive pricing

The more users you have, the particular less you pay for each user. And even the basic plans are affordable. If you factor in the premium features that are all-inclusive, it makes Jive a more appealing option than some other providers on the market.

Jive phones are incredibly easy to set up. All you need to perform is plug them within and you’ll be ready to create calls in minutes.

1-VoIP – Flexible and cost-effective metered pricing for small businesses on a budget

1voip > > Compare Quotations

40+ standard features

Pay for that which you use plans

Cost-effective & flexible

Compare Quotes

1-VoIP is cost-effective plus flexible. It’s a great strategy to small businesses on a tight budget that want a reliable phone service provider.

With plans starting as little as $14. 97 per month, 1-VoIP doesn’t have the absolute cheapest prices that we’ve seen in information, but it’s very shut.

If you don’t make calls often , you can take advantage of 1-VoIP’s metered pricing structure. Only pay for what you use. In this instance, you’ll be charged just $0. 02 per minute.


Unlike other providers in the marketplace, 1-VoIP doesn’t cut out basic features if you sign up for the particular metered plan. You’ll still have all of the features that come with the other plans, including:

  • Queues
  • Hold music
  • Virtual fax
  • Digital call forwarding
  • Call recording
  • Hours of procedure
  • Extension exchanges
  • Call waiting

Altogether, you will find 40+ features that come standard.

If you’re just using up to 200 minutes per month, the metered strategy will be your best bet. Otherwise, they have got package plans starting in $19. 97 and $29. 97 per month per expansion.

The significance of a Business Phone Service

Why do you need a business VoIP phone service?

Many small business owners rely on traditional landlines or mobile phones for communication. But landlines can take upward lots of extra space round the office. Plus, you can’t take those with you on the go.

The majority of you might be utilizing your personal cell numbers to take care of business calls. While the system might work for you, it’s not as professional.

Sure—you could always get a company plan from a traditional wifi carrier. But those plans are pricey, especially when a person add more lines.

These are some of the top benefits of using a business telephone service:

  • Create and receive calls from multiple devices (computer, cellular, desk phone).
  • Track usage, hold occasions, and duration of calls.
  • Share a single number with multiple users.
  • Add new workers without going into a store to get a new phone.
  • Local and toll-free calls from anywhere with high-speed Internet.

Most business VoIP cell phone services also come with features like call recording, call-waiting, call forwarding, and call routing.

General, a business phone service can add professionalism and reliability to any small business or website. It can improve communication in-house as well as with your customers.

What is a VoIP telephone service?

The acronym stands for “voice over Web protocol. ” In simple terms, this is a phone service that operates over the Internet.

A VoIP creates a digital signal from any incoming or outgoing call. Then it converts that will signal to reach any non-VoIP numbers as well. This cloud-based solution allows you to receive calls from a computer, VoIP cell phone, any phone with a VoIP adaptor, or mobile killer spot. Here’s a visual explanation of how it works.

How VOIP Works

How to get the Best Business Phone Providers For You

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Now that you are a lot more familiar with some of the top business phone services on the market, it’s time for you to choose a plan for your online business.

That’ s why we’ ve separated the five essential features a business phone service needs. You may use the same criteria to find the best business phone service for you.

Business size

The first thing you need to do is figure out how many lines and users you’ll need. There are certain programs out there that are geared toward smaller businesses with just a handful of people, while other options are best with regard to teams of 20, fifty, or more.

In most cases, you’ll pay less a month per line if you have more users. Larger companies ought to look for these plans to find the best rate.

But if you have a small group and only need a couple of lines, then it’s best to steer clear of tiered-pricing models. Instead, search for package deals that are made for smaller organizations.


In addition to the size of your business, the length of your contract can also have an impact for the price you pay. A few providers try to lock you into an annual deal to reduce monthly rates. But this particular structure can be an expensive in advance cost.

Meant for simplicity sake, let’s say you’re signing up for a 20 dollars per month per user program, renewed annually.. If you have 10 users, this plan will cost you $2, 400 upfront when you register.

So ensure that you’re happy with your provider before you lock in any long term deals. I’d recommend a service that offers month-to-month rates. Attempt them out before you think about something long term.

Whatever you decide, just make sure that the VoIP business phone plan fits your budget. There are some inexpensive plans out there with less features, as well as some higher-cost plans with lots of extra advantages.


Make sure you choose a service provider that is reliable and has an excellent reputation in the industry. Read third-party online reviews to see exactly what customers are saying about them.

Think of this the same method as your mobile phone plan. Systems like Verizon, AT& To, and Sprint have much better reputations than some of the lesser-known brands out there.

Sure—sometimes a smaller or lesser-known carrier can offer a cheap substitute. But in many cases, you get what you pay for.

A trusted provider might be a little more expensive, but it’s much better than having a poor connection plus calls dropping.

Ease of use

Even though the concept of a VoIP mobile phone may seem complex, using a business phone service shouldn’t be challenging.

In terms of set up and onboarding, you should look for something that can be up and running in moments. If you’re making calls from the mobile app or desktop computer, then you can start instantly.

For those of you who will use VoIP desk phones along with other hardware, look for providers that have simple solutions. If the equipment setup takes too long, it’s just not worth the hassle. Plus, the more complex the setup, the more difficult any troubleshooting will be.

Using calls, making calls, transferring calls, recording calls, critiquing call logs, setting up your own voicemail, and everything else needs to be simple as well. If you as well as your team are having problems doing these things during your first month or free trial, you should seem elsewhere for an easier to use company.

Free features

Every company phone service comes standard with basic features depending on the plan you choose. Some of these will be more useful to you than others.

It’s up to you to examine those features to see which of them you’ll actually use. Then find a plan that includes individuals features for free.

For example , you might be drawn to a plan that has 50+ features, even though you’re only going to take advantage of 10. But if that strategy doesn’t include something you require, such as call recording, after that it’s not worth it to pay additional for that if you can get it free of charge elsewhere.

So shop around and compare function lists to make sure you’re having the best value for your needs.

Summary: The Best Business Cell phone Services for Every Situation

I made sure that this guide included something for everyone. No matter how big your team is or how little your budget is, you can definitely find a reliable phone service for your small business.

Let’ s recap the best choice for every situation:

  • Nextiva — Most economical enterprise-level plans.
  • RingCentral — The most popular VoIP phone service just for small businesses.
  • Ooma — Best for traditional office settings along with desk phones.
  • Phone. possuindo — Best cheap small company phone service plans.
  • Grasshopper — Best phone service for solo entrepreneurs.
  • Vonage — Master in the VoIP phone sector.
  • Jive — Tiered prices with all-inclusive features.
  • 1-VoIP — Flexible and budget-friendly metered pricing for smaller businesses on a budget.

Compare Quotes From The Best Company Phone Services

Get matched up using a business phone service that fits your specific needs.

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