Transcribing examination notes after a long day of seeing patients at the medical practice is a essential part of running an office.
But in a small practice, finding someone on-site who are able to handle this job for you might not be practical—especially when your transcription workload changes week-to-week.
You might not have the budget to hire an on-site transcriptionist with experience in the medical field either.
The best option: Outsourcing medical transcription services.
By using the best medical transcription services, you can save some cash and gain some flexibility, all while receiving the advantage of a professional transcriptionist.
The particular 8 Best Medical Transcription Services
- Aquity Solutions
- EHR Transcriptions
- InSync Healthcare Solutions
- World Wide Dictation
For your affected person notes, you may consider using a voice to text software package that attempts to instantly transcribe your spoken phrase.
However , you need a human to go over the immediately generated transcription and create editing changes to make sure it’ s really accurate.
Listed here are the eight best healthcare transcription services to help your own practice save time and money upon transcribing exam notes:
Acusis is among the best medical transcription services out there. Not only do they give you precise transcriptions, they’ re also very popular.
In addition to reliability, this service has flexible usage options. Use the functions that are right for you and don’ t worry about the rest. You can upload your audio files through a traditional telephone line or through an iPhone app.
Acusis provides the highest possible levels of security, protecting your delicate medical data all the way through the transcription chain.
- Extremely dependable transcription service
- Provides versatility in how you can use the service
- High level of security plus guaranteed HIPAA compliance
- Accepts jobs to only want editing plus fact checking of transcripts you created in-house
- Pricing varies, but it has a slightly above average cost versus the industry
- At the time of this writing, there’s simply no support for Android smartphones in the app
Aquity can handle a big volume of use quick turnaround.
How? Simple: They have adequate talented transcriptionists to handle large worklaods.
They’ re also one of the largest healthcare transcription services on the market.
For those who need the particular transcription service to fit into a particular budget, Aquity may help you, as it offers multiple price points, levels of accuracy, plus turnaround times.
- Able to manage huge volumes of work
- Has a strong track record of excellent service
- Multiple pricing degree choices
- Is able to connect and work through many different EMR/EHR systems
- Requires a 1-year contract and minimal levels of work
- Doesn’t reveal the encryption security levels it uses (but it does meet HIPAA guidelines)
EHR provides one of the simplest medical transcription services to get into and use, so medical personnel who want to keep details simple will appreciate it. Nevertheless , it must sacrifice sophisticated customization features to maintain an easy-to-use interface, so it’s not the best option for those who have advanced needs for their transcripts.
EHR does provide an outstanding level of accuracy and document security, so you can trust the service you’ll receive.
- Offers a free trial period
- Extremely easy to use
- Based fully in the United States
- One of the highest encryption standards at 528-bit
- Not the most complex transcription service available
- Lacks support for the Google android mobile platform
InSync Healthcare Options
The InSync service is among the best medical transcription solutions out there.
They provide excellent service, well-rounded functions, and multiple add-on options. Customize the offering to match your medical practice’s needs.
InSync even enables audio uploads using whatever method makes it easy for customers, including telephone, digital file, or mobile app.
- Strong levels of accuracy and transformation time
- Beneficial price point versus others
- Offers compatibility with many EMR/EHR services
- Includes a mobile app to upload your audio
- Doesn’t use the strongest encryption available (but still meets HIPAA guidelines)
- Only offers two levels of quality assurance
If you need extremely fast turnaround times on your audio files, Med-Scribe has among the fastest guarantees at lower than an hour. As an added bonus, this service does not cost extra when you need to take advantage of its fastest turnaround times.
Unfortunately, Med-Scribe has some above average setup charges for the majority of new clients, unless of course they commit to providing a high level of work. Its overall pricing is also above average versus other services, so until you need extremely fast results, this service probably is overkill for you.
- Extremely fast turnaround periods
- Uses a toned rate pricing method that is easy to understand
- Keeps two data centers to shield your files from unintended loss
- Offers compatibility with dozens of EMR/EHR systems
- Higher fees than others
- Doesn’t audit the transcripts with as many levels of high quality control as some other providers
If you are a customer of the MTBC practice management software or the MTBC EMR software, you will receive a significant discount in pricing with the MTBC medical transcription service. This discount can reduce your cost to about 50 % the average cost of these providers from other providers, which is impressive.
For those who don’t use other MTBC items, you can use the MTBC transcription service at the regular price rate. This service requires no contracts, but it also doesn’t provide a lot of information about exactly how it achieves its projected accuracy rate.
- Great services for those who use MTBC products already
- Simply no contract required
- Made for medical practices that have varying levels of work to give
- Offers to submit transcripts to you in a few different ways
- Transcription obviously is not the company’s major focus
- Doesn’t offer a lot of high-end flexibility in its offerings
Clients of SmartMD appreciate the service’s flexibility in pricing and in the offerings. One of our favorite services that SmartMD offers is definitely an online archive of your transcriptions in a secure cloud accounts, so you can access them through anywhere and at any time. You will have to pay a little extra for these cloud storage services.
SmartMD uses a workforce associated with American-based transcriptionists, which gives this a higher level of accuracy compared to some other services that depend on transcriptionists where English is not their first language.
- Plenty of versatility for clients
- Completely American-based
- Has a wide range of healthcare practice software features that you might also want to use
- Gives you a free demo option
- Offers a mobile app, but its interface needs to be better
- Affordable overall pricing, but additional costs for some of the accessory features
World Wide Dictation
If your medical practice needs maximum versatility from a transcription service, Globally Dictation excels in this area. There is no need to commit to contracts, and you could provide varying levels of work for the company without penalty.
Even though World Wide Dictation offers transcription services just for multiple types of industries, when it takes on a medical exercise as a client, it guarantees that you will receive a dedicated healthcare transcriptionist for your work.
- Provides a free trial period
- Does not require long term agreements
- Multiple methods for submitting audio, including a mobile app
- Gives you 256-bit encryption
- Will work with your EMR/EHR software, but you have to pay extra
- Turnaround times are certainly not as fast as some others
How to Choose The Best Healthcare Transcription Service For You
When you’re looking for the best medical transcription assistance, you will want to pay attention to a number of features these services offer. Due to the expense involved in this type of function, you want to be absolutely certain the transcribing service’s offerings truly match up what your medical office needs, so you aren’t spending money on services you won’t make use of.
HIPAA, short for Health Insurance Portability plus Accountability Act, is a group of regulations health care providers must follow for protecting the healthcare information of their patients. Failure to abide by these regulations results in significant fines and penalties.
If you are using a best medical transcription company, and this service will be transcribing notes regarding patient treatment, it is vital that the service will be able to protect this information, while subsequent all HIPAA guidelines.
For services located in the United States, HIPAA compatibility must be easy to find. But for services situated outside the United States, finding those that follow HIPAA guidelines may be more difficult.
Understand that some services will have American addresses, but they may use transcriptionists based in other parts of the world. The transcription service has to spell out exactly how it shields this sensitive health information in the case like this, while following HIPAA guidelines and protecting your medical office from potential violations.
Software System Compatibility
When you have EMR or EHR software in use at your healthcare practice, you’ll be using this particular software to store your own patient records. To simplify the process of keeping your records organized and safe, you’ll want to link the transcription to the correct patient record.
Some medical transcribing services will offer compatibility with numerous EMR/EHR software packages, letting them transfer the transcription documents into your software, linking them to the right patient. This will save your staff from having to manage the transcription files when they arrive from the transcription services, giving them more time to handle various other tasks.
Sound File Compatibility
When recording patient notes, the medical personnel within your practice probably have a certain system they like to make use of. Depending on the preferences of the doctors in your practice, you may use multiple audio file platforms.
Any medical transcription service you select must be able to handle whatever sound file formats you want to make use of. This should be a relatively easy procedure, as the majority of medical transcription services will handle a lot of file formats. However , if your medical practice uses an uncommon audio file format, you may have to search around to find a suitable service.
A few medical transcription services enable you to record your patient information directly through a telephone call towards the service, which some doctors prefer.
Medical transcription services will use the term called TAT, that is short for turnaround time. This refers to the amount of time it will take the service to deliver your transcription after it receives the audio file.
The majority of providers require a day or 2, but they may offer “rush” jobs, where they can return the transcript within an hr or two, usually for the higher cost. Some services enable you to select the exact TAT you need to use. Some services actually promise to turn around the audio tracks you send at six p. m. by 6 a. m. the following time.
When you have particular needs for TAT, you may need to shop around to find the service which will offer what you require in the price you’re seeking.
Any medical transcription service needs to have multiple layers of quality checks in position to ensure accuracy. You need an accurate transcript, or you run the risk of creating a mistake in treating a patient by having inaccurate information in the patient’s file.
Some transcription services will let you select what level of accuracy you would like to have, as more layers of fact checking and editing will cost more than one or two levels of editing. Be wary of any service that states it can guarantee 98% to 100% accuracy with just one level of fact checking. The majority of services will offer a minimum of three levels.
Matching Your Specialized Terminology
If your medical practice frequently uses non-standard terms during the care of your individuals, or if you have a particular specialty that you emphasize in your exercise, the medical transcription service you select must be able to precisely handle it. The transcriptionists must recognize the unusual terms you’re using and also spell them correctly.
Many of the best healthcare transcription services will include specific specialty area endorsements within their marketing materials. Pay attention to these types of when shopping for a service.
Medical transcription services will charge for their work in a variety of ways, including:
- By the length of the audio within minutes.
- By the number of lines in the records (usually 65 characters for each line).
- From the number of characters in the transcript.
- By the variety of words in the transcript.
This can be incredibly confusing, especially when you’re seeking to compare the fees of numerous services who don’t use the same method of charging you. It’s hard to compare 1 service that charges by the minute to one that fees by the character.
Additionally , some services that will charge by the character will charge you for spaces between words, while others will not. Services that do not charge to get spaces base their charges on VBCs (visible dark characters).
You might have to pay extra if you have a really difficult or unusual type of medical terminology in the exam notes that you need transcribed.
With some medical transcribing services, you can just publish jobs whenever you want without contract required. However , to find the best level of service, you probably would want to sign a contract. With a agreement in hand, you will be a priority for your service. Without a contract, you may find that your jobs are not important.
Additionally , with a contract in hand, you can designate that you need a certain level of precision and a certain TAT. With no contract, you may receive spoken promises about accuracy and TAT, but the transcription service has no consequences for failing to meet its promises. Having a written contract, there is a crystal clear outline of the potential fees and penalties for missing promised amounts of performance.
A few services offer month to month agreements, while others require a 12-month agreement. Some offer other lengths of contracts. Don’t be afraid to request a certain agreement length, as this is an area transcribing services often will discount with you.
If you have an issue with your transcript, you want to be in a position to contact the transcription services immediately and have the problem resolved. Some services are only open up during normal business hours, while others provide around-the-clock support.
Additionally , several services have phone, e-mail, or direct messaging customer support options. Others may limit you to one type of communication.
Look for a customer service option that matches how you wish to use the service.
Summary: Putting the Best Healthcare Transcription Service to Work
Having accurate individual notes, as generated having a medical transcription service, may create a cost to your exercise.
But you’ll receive significant benefits using these patient notes, including permitting your medical professionals to work more efficiently. By having highly accurate earlier exam notes in the individual file, doctors and healthcare professionals will have the information they need at hand without having to take extra time to look for information from past examinations, creating efficiency.
A more efficient office can see more patients during the day, resulting in an improved bottom line. We can not guarantee using the best medical transcription service will pay intended for itself over time, but it’s also hard to put economic benefit on the efficiency you will gain.