Greatest Cloud Based Phone Systems

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Impair phones have quickly become the present day solution for business marketing communications.

Using VOIP technology, cloud-based phone techniques eliminate outdated and expensive hardware while still allowing users to make and obtain calls from anywhere. This really is particularly useful in a world where so many people work remotely. Rather than being tied to a table with a physical landline, cloud-based phone systems can be used anywhere with internet access.

Scalability is another top good reason that cloud phone systems have turn out to be so popular over the years. It’s simple to onboard new users without having to ship any equipment. Remote call centers and customer care reps working from anywhere can be onboarded in a matter of a few minutes.

Many cloud-based phone systems come with additional communication tools, like video clip conferencing. All of this is extremely helpful for businesses of all sizes.

Which cloud-based phone system is the best for your needs? Find out below.

Visit Nextiva

  • Feature-rich cloud PBX
  • Best-in-class call quality
  • Push voicemails to email
  • Optional SMS and meeting

Sign up today!

The Top 6 Best Cloud-Based Cell phone Systems

  • Nextiva — Best Business Phone System Features
  • RingCentral — Best All-in-One Business Communication Collection
  • Grasshopper — Best Cloud Phone Program For Microbusinesses
  • Freshcaller — Best For Customer Support Teams
  • Dialpad — Best AI-Powered Cloud Phone Platform
  • 8× 8 Express — Best Cloud Phone Program For Small Business

After extensive research and testing, I’ve simplified down the top six cloud-based phone systems on the market today. The next reviews contain information about the features, benefits, pricing, plus recommended use cases for each system on the list.

#1 – Nextiva — Best Business Telephone System Features

Visit Nextiva

  • Feature-rich cloud PBX
  • Best-in-class call quality
  • Press voicemails to email
  • Optional SMS plus conferencing

Sign up today!

Nextiva is another popular option in the cloud phone program industry.

The program powers 1+ billion calls from 100, 000+ companies, including Panasonic, Amazon, and Cisco.

Nextiva is incredibly versatile. They have a wide range of conversation products, including cloud mobile phone systems for small businesses, all-in-one communication suites, sales equipment, and more.

But the cloud PBX phone program from Nextiva is the best approach to businesses that want a robust and feature-rich phone solution.

Available features include:

  • Limitless calling in the US and North america
  • Free nearby and toll-free numbers
  • Team collaboration equipment
  • Unlimited business SMS
  • Audio and video meetings
  • Contact recording
  • Current voice analytics
  • Screen sharing
  • Voicemail to email

Nextiva offers 24/7 customer service and remarkable call quality. The data centers are protected with military-grade security.

You will find two cloud PBX programs to choose from—Professional and Organization. These monthly rates start at $21. 95 and $31. 95 per user, respectively. If you want advanced features like voice analytics, call documenting, and CRM integrations, you will need the Enterprise strategy. Otherwise, the Professional deal will be just fine.

Create an account to try Nextiva free for seven days. Specific businesses might be eligible for a lot more extended trial periods, therefore reach out to a Nextiva sales person for a custom quote.

#2 – RingCentral Office — Best Helpful Business Communication Suite

Visit RingCentral

  • Global leader in the field
  • Effortlessly expand to UCaaS
  • Unlimited domestic calls
  • Integrates along with 100s of apps

Sign up today!

RingCentral has get a global leader in the business communications and collaboration industry. More than 400, 000 companies worldwide rely on RingCentral’s cloud solutions.

RingCentral Office is perfect for organizations that want cloud-based phone, video, and messages software from a single system.

The cloud cell phone system makes it easy for businesses to manage and route calls using carrier-grade performance plus reliability. RingCentral is easy to use, and you can deploy it within minutes. Whether you’re adding a single user or onboarding an entire department, RingCentral Office can accommodate your needs.

Cloud voice, video, and messaging can almost all be managed from the RingCentral mobile app or desktop app.

Here are some of the other reasons why RingCentral Workplace ranks so high on my list:

  • Unlimited calls in the US and Canada
  • SLA and enterprise-grade security
  • 24/7 support
  • Keep your existing amount
  • Switch live calls between devices
  • Extensions and contributed lines
  • Auto-receptionist

RingCentral integrates with hundreds of company apps, like G Collection, Microsoft 365, Salesforce, Zendesk, and more.

Here’s a quick glance at the plans and prices for RingCentral Office:

  • Necessities — Starting at $19. 99 per user monthly
  • Standard — Starting at $27. 99 per user per month
  • Premium — Beginning at $34. 99 per user per month
  • Ultimate — Starting at $49. 99 per consumer per month

Whether you have a small team of ten or an enterprise organization with ten, 000 users, RingCentral Workplace should be a top consideration. Test it for free with a 15-day trial.

#3 – Grasshopper — Best Cloud Phone System For Microbusinesses

Visit Grasshopper

  • Easy to set up & use
  • Great for solopreneurs
  • Desktop calling function
  • Supports several extensions

Sign up today!

If you’re seeking a impair phone system for just one or perhaps a few phone numbers, look no further than Grasshopper.

It’s a well-liked option for entrepreneurs or sole proprietors that want a phone number individual from their personal line. Grasshopper is also suitable for people managing a small side-hustle.

Do not let Grasshopper’s simplicity trick you. It’s still a whole virtual phone solution with features like call managing, extensions, and custom hey there. No additional devices are required, as Grasshopper works effortlessly with your existing phone.

All plans include features like:

  • Mobile and desktop apps
  • Call transfers
  • Inbound call control
  • Instant response
  • Business texting
  • Virtual fax
  • Call forwarding

It’s easy to setup, and Grasshoppers offers 24/7 US-based customer support. So , you are in good hands should you ever run into a problem or have any questions.

You can find three different packages to pick from:

  • Solo — Starts at $26 per month
  • Companion — Starts at $44 per month
  • Small Business — Starts at $80 per month

The Solo plan supports a single phone number and 3 extensions. The Partner package deal supports three phone numbers and six extensions. If you need as much as five numbers and unlimited extensions, go with the Small Company plan. But with that said, the majority of Grasshopper users choose between the Solo and Partner packages. For those of you in need of more than five phone numbers, you likely find a better deal elsewhere.

Try Grasshopper at no cost with a seven-day trial.

#4 – Freshcaller — Best For Customer Support Groups

Visit Freshcaller

  • Perfect for call centers
  • Customer histories and information
  • Enable customized greetings
  • Permits #s in 90+ nations

Try it free!

Freshcaller is a cloud-based phone alternative and call center software. It can accommodate remote teams and on-premise call centers alike.

A lot more than 40, 000 businesses depend on Freshcaller’s cloud PBX mobile phone system.

While the software can theoretically be used for any business purpose, it’s definitely geared toward customer support teams. Freshcaller has a robust call routing engine that includes interactive tone of voice response and smart escalations.

Agents may transfer calls, add information, and collaborate with other members of the team directly from the Freshcaller platform.

Other top features plus benefits of Freshcaller include:

  • Simple amount management with phone numbers available in 90+ countries
  • Pre-built and customizable reporting tools
  • Distributed lines
  • Junk mail blocking
  • Custom made greetings
  • Wait around queues
  • Current call monitoring
  • Call recording
  • Caller ID

Freshcaller also offers agents with a complete interaction history from each consumer. This helps those customer service repetitions resolve issues faster.

Here’s an overview of the Freshcaller plans and pricing:

  • Sprout — $0
  • Blossom — Starts at $15 per agent a month
  • Garden — Starts at $29 per agent per month
  • Estate — Starts in $45 per agent per month
  • Forest — Starts at $69 for each agent per month

Each package has a certain number of free incoming minutes per month, starting on 1, 000 with the Blossom package. All outgoing calls are charged by the minute. Rates vary by gadget and country, but outbound calls in the US start as low as $0. 022 per minute.

This pricing structure is perfect for businesses that only want to pay for what they use. Try Freshcaller for free with a 21-day trial.

#5 – Dialpad — Best AI-Powered Cloud Mobile phone Platform

Visit Dialpad

  • AI-powered features
  • Smart notetaking
  • Futuristic call analysis
  • Great for remote groups

Register today!

Dialpad is a bit unique compared to a few of the other solutions on the market today. It’s branded as a cloud communication platform powered by synthetic intelligence.

The software program is trusted by seventy, 000+ businesses worldwide, which includes innovative leaders like HubSpot, Uber, WeWork, and Red stripe.

The AI-powered voice intelligence automatically takes records, captures action items, and offers sentiment analysis in current. All of this helps improve the quality and productivity of phone calls.

Dialpad is simple to use and deploy. This makes it a top choice meant for remote teams, as the software works from anywhere. Regardless of whether teams are communicating with each other or with customers, all Dialpad conversations can be managed within a single platform. The application even has built-in messages.

Other best features include:

  • Unlimited calling
  • Unlimited SMS plus MMS
  • Customized greeting
  • Voicemail transcription
  • Call recording
  • Multi-level auto attendant
  • Ability to switch calls among devices
  • Call transcriptions
  • Three-way calling

Some packages even incorporate with other business tools, such as Zapier, Slack, HubSpot, Gary the gadget guy Suite, and more. You can add the faxing package to the programs as well.

There are two Dialpad business telephone plans to choose from—Standard and Pro. These start at $15 and $25 per user per month, respectively. For institutions seeking 100+ licenses, contact Dialpad for a custom organization solution.

To get started, sign up and try Dialpad for free with a 14-day test.

#6 – 8× 8 Express — Best Cloud Phone System For Small Business

Visit 8×8

  • Simple, quick set up
  • Easily include & remove users
  • Intelligent call redirecting
  • SMB-friendly prices

Sign up today!

8× 8 is another business conversation solution with a wide range of products for different needs. They offer equipment for contact centers, group chat, video conferencing, and more.

But the company phone solutions from 8× 8 is arguably the particular provider’s most popular service.

I like 8× 8 simply because they have solutions for businesses across every possible industry. They work with retailers, legal businesses, accountants, architects, engineers, and much more. 8× 8 Express will be the cloud phone system created for small businesses.

Getting started is easy. Whether you’re running a home-based business or a small office, the entire setup can be completed in just a few minutes. 8× 8 offers a free phone number or allows you to use your existing one.

You’ll have the ability to add new users at any time, and all of your settings can be managed from the intuitive web-based dash.

Let’s take a closer look at the top features and benefits of 8× 8 Express:

  • Unlimited calling in the US and Canada
  • Call forwarding
  • Keep music
  • HIGH-DEFINITION voice and video
  • Separate business and personal calls
  • Auto-attendant
  • Intelligent contact routing
  • Voice, video, and messaging from a single app

I like 8× almost eight Express because it’s so powerful but doesn’t come with an overwhelming amount of features that will small businesses won’t need.

The 8× 7 Express package starts with $12 per user per month. Try it free for one month and request a quote to get started.

How to Find the very best Cloud-Based Phone System For You

Certain elements must be evaluated as you’re shopping around and comparing different cloud-based phone systems. Generally speaking, there is no “best for everyone” cloud phone solution. Your best option for me and my company might not be the best for you plus yours.

Make use of the following methodology to consider the most important factors according to your individual needs.

Additional Communication Tools

In today’s day and age, the phrase “phone system” often suggests more than just a voice answer. This is especially true in the business space.

Most of the best impair phone systems offer options for video, messaging, meeting calling, and more. Some of these conversation tools are bundled directly into an all-in-one product collection. Other times they’re offered another add-on.

Evaluate your company’s needs. These types of all-in-one product suites are definitely useful, especially for larger organizations. But small teams might not be taking full advantage of all those features. So you could possibly save some money by going with a standalone voice solution, without extras you’ll never use.

Call Quality and Uptime

One particular potential downside of using a cloud-based phone system compared to a conventional landline is the call quality. Calls are facilitated via VOIP technology from internet apps, mobile apps, and internet browsers.

If the system you’re using has an unstable connection, it can lead to problems. It’s frustrating, inefficient, and unprofessional if calls are dropped or even callers can’t hear exactly what your agents are saying.

Some cloud cell phone systems are undoubtedly much better than others. All of the solutions on my list have an outstanding reputation in terms of quality and performance. Certain providers provide uptime guarantees and SLAs to put your mind at ease. But the best way to see if you’re happy with the quality of a solution is if you take advantage of free trials.

Setup and Brand new User Onboarding

Cloud phone systems don’t require any additional hardware like physical phones, headsets, or even wiring. So the setup for most providers should be straightforward. Several have longer setup processes than others, depending on exactly how complex or customized your solution is.

Once you’re up and running, you should be able to manage new users effortlessly. What about when you hire a brand new employee? Adding a new user should be as simple as making a few clicks online.

Make sure you check individuals features out ahead of time since the day will eventually arrive when you’re going to add new lines and onboard brand new users.

Moment Restrictions

The majority of the best cloud phone systems offer unlimited calling. But that’s not the case with every provider.

A few solutions offer pay-as-you-go prices. In many cases, you might get a certain amount of a few minutes included with a plan, and then you will pay per minute for use that goes beyond your program limits.

Around the plus side, paying simply by usage is great for low quantity calling. You’ll only pay for what you use. But for companies with higher call volumes, an unlimited plan with no limitations will likely be a better option.

Conclusion

Visit Nextiva

  • Feature-rich cloud PBX
  • Best-in-class contact quality
  • Drive voicemails to email
  • Optional SMS plus conferencing

Sign up today!

What’s the best cloud cell phone system? It depends on what you are looking for.

RingCentral Office is the best option for businesses seeking an all-in-one remedy for voice, video, and messaging. Nextiva has the greatest business phone features. Freshcaller is my top recommendation for remote support teams. Try Dialpad if you want a professional cloud phone system run by artificial intelligence.

8× 8 Express is my top choose for small businesses. If you only require one, two, or 3 phone lines, try Grasshopper.

Regardless of your business size, industry, or requirements, you can find what you’re looking for by using the recommendations reviewed within this guide.

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