How Does Google Voice Work?

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Traditional mobile phone systems are expensive. But cloud-based phone solutions offer a less expensive alternative for business and private use alike.

Enter Google Voice—an inexpensive way to make and receive phone calls from any device.

Say goodbye to expensive business phone plans. Search engines Voice makes it easy to add new users and locations without a hefty phone bill.

What is Google Tone of voice?

Google Tone of voice is a cloud telephone assistance that works with smartphones plus web browsers. The phone service includes a free number for phone calls, voicemail, and text messaging.

The platform even facilitates call forwarding to existing phone numbers, including landlines, company phones, and mobile phones.

All Google Tone of voice business plans offer free of charge unlimited calling in the US, limitless calling to Canada from your US, and unlimited TEXT MESSAGE messaging in the US. Starting at just $10 per user a month with no equipment required, it’s one of the cheapest business telephone solutions on the market today.

five Google Voice Alternatives

Google Voice is just one of many great business cell phone systems on the market today. I’ve pointed out some alternative recommendations below, and you can check out our complete list of the best VOIP cell phone systems for businesses right here.

#1 — Nextiva

Nextiva is a great cloud-based VoIP phone answer trusted by 100, 000+ businesses of all shapes and sizes. In addition to business voice, Nextiva provides additional resources for call centers, sales pipelines, CRMs, and more.

They have all-in-one solutions to make small enterprises feel like a Fortune 500 corporation. You can use Nextiva for phone, video, and messaging with a single subscription.

Some of the top features and benefits of Nextiva include unlimited calling, unlimited Internet send, team messaging, call recording, and more. The software also integrates with third-party business tools like Zendesk, Salesforce, and HubSpot. You can view a free demo to get started.

#2 — RingCentral

RingCentral is an all-in-one business communication platform. The software is used by 400, 000+ organizations worldwide, making it one of the most popular VoIP phone systems on the market today. RingCentral offers plans that bundle phone, messaging, video conferences. All plans support unlimited calling within the US and Canada and unlimited business SMS.

You can even benefit from premium features like automatic call recording, Web fax, document sharing, high quality of service reports, auto-attendant, and more.

Regardless of whether you need a solution for inner business communication, customer communication, or both, RingCentral has got you covered. Try it for free with a 15-day trial.

#3 — Ooma

Ooma is the perfect VoIP phone solution for smaller businesses and startup companies. It is easy to deploy, and best of all—affordable.

I love Ooma because the plans are usually straightforward. You can get a basic deal with just the core functions or pay a little more meant for advanced capabilities like video conferencing, call recording, voicemail message subscription, and higher use limits.

Every single Ooma business plan includes essential features like a virtual receptionist, SMS messaging, digital fax, a call sign, hold music, call transfers, extension dialing, and more.

If simplicity and affordability are your two top priorities, Ooma can be a top consideration for your company. There are no long-term agreements, so you can cancel at any time. Learn more at Ooma.

#4 — Vonage

Vonage is a unified communications system built for little and large organizations alike. This provider offers limitless phone calls, unlimited SMS, paperless faxing, and a virtual receptionist. All of this can easily be managed from the net and Vonage’s mobile app.

Vonage is a great choice for sales and service contact centers along with CRM integration for all conversation channels.

Another unique standout of Vonage is its versatility. They provide industry-specific solutions for businesses in categories like retail, ecommerce, manufacturing, healthcare, education, finance, transportation, logistics, and more. It’s affordable, easy to deploy, and built to scale. Get a free quote.

#5 — 8× 7

8× 8 is another top Google Voice substitute. Similar to the other recommendations on our list, this provider provides all-in-one business communication solutions.

You can use 8× 8 from anywhere, along with any device for company phone, chat, and video conferencing. Whether you’re a small business or multi-site contact middle, 8× 8 can accommodate your needs.

Noteworthy advantages offered by 8× eight include unlimited calling, limitless SMS, and unlimited faxes. They also offer features like contact monitoring, call recording, contact forwarding, overhead paging, role-based access controls, directory assistance, and more.

Through simple to advanced and everything in-between, 8× 8 has it all. Sign up today to test it free for one month.

The Basics of Google Voice

Now that you’ve had a chance to see some alternative company voice solutions on the market, it’s time to take a closer take a look at Google Voice. Below we’ll break down Google Voice’s core components.

Connect From Any Device

Google Voice offers you a free phone number that can be accessed from any device. You can use it to make and receive calls using the iOS mobile app, Android app, or web application.

This allows everyone on your team to stay connected from anywhere. Users aren’t tied to a physical landline or office desk. Most people keep their particular smartphones within arm’s achieve 24/7. By downloading the particular Google Voice app, your company phone is essentially with you all the time.

It’s worth noting that some VoIP phone providers offer a desktop computer app as well. Google Tone of voice does not. Aside from the mobile applications, everything is web-based on your computer.

Unlimited Contacting and SMS

Every Google Voice program offers free calling towards the US from any country. Free calling to Europe from the US is another standard feature. In addition to the unlimited phoning capabilities, Google Voice packages come with free unlimited TEXT MESSAGE messaging in the United States.

With plans starting as little as $10 per user per month, this is one of the most affordable business phone solutions on the market today.

If you compare this particular price to a traditional landline or cell phone package, Search engines Voice is much less expensive. A person won’t have to worry about minute limitations or overages either. All of this is included in the base price.

Many VoIP business phone providers provide video chat and conference calling. But you’ll need to use Google Meet or Hangouts for that. These aren’t standard features for Google Voice.

Contact Forwarding

Contact forwarding to other numbers is another unique standout of Google Voice. If a call isn’t answered directly from Voice, you can have those calls forwarded to a mobile number or landline number.

These types of settings can easily be managed out of your Google Voice admin middle. You’ll just need to set up a linked number and confirm those numbers using a six-digit code. Google Voice enables you to link up to six telephone numbers to your voice account.

Stop call forwarding to linked numbers at any time. Just turn off those quantities in the call forwarding part of your dashboard. You can also turn off any specific devices that you don’t want to receive calls on.

Junk mail Detection

Spam calls have become an pandemic. I get at least a number of spam calls to my private cell phone every day. My business phone lines receive even more. Aside from being a colossal discomfort and exposing your staff to potential scams, junk e-mail calls kill productivity.

Google Voice has a solution for this problem. Making use of robust artificial intelligence technology, Google Voice will immediately filter spam calls. You will see spam calls, texts, and voicemails from a separate section of your Google Voice app. It’s similar to the way junk mail messages are filtered within your Gmail inbox.

Not every VoIP phone system has this feature, and it is nice to see Google Tone of voice stand out from the crowd in this particular category.


Businesses can use Google Voice to personalize daily workflows. The admin manage center gives you the ability to personalize number assignments, locations, porting, auto attendants, forwarding, and billing from a single location. If you want to do something like give one of your numbers to a different user, you’ll be able to do this with just a few clicks from Google Voice.

Search engines Voice is really easy to use. Overall, the customization capabilities are a bit limited compared to other VoIP business phone systems on the market.

That’s the trade-off that comes with simpleness. If the customization options were more advanced, the platform wouldn’t end up being as simple. Aside from making someone on your team an admin, there aren’t a ton of various other role-based permission features.

The platform also lacks third-party integrations. It’s not really compatible with software outside of the Search engines family. So you won’t have the ability to sync it with your CRM, helpdesk, or anything like this.


Google Voice facilitates teams of all sizes along with scalable options that are practically limitless. The Starter policy for $10 per user per month only works for teams of up to ten users. You will be limited to ten household locations with this package as well. But if you upgrade to the Standard plan, you’ll take advantage of unlimited users and limitless domestic locations.

This upgraded plan expenses $20 per user per month. In addition to the lifted limitations intended for users and locations, you will also benefit from multi-level auto attendant, ring groups, table phone support, and eDiscovery for calls, SMS, plus voicemail records.

For those of you who operate worldwide, the Premier package will be the best option for you. At $30 per user per month, Search engines Voice supports unlimited international locations, in addition to unlimited users and unlimited domestic locations.

Compared to other VoIP solutions, Google Voice isn’t the best option for call centers. But it’s still a terrific way to scale numbers and customers for business use.

How to Optimize Google Voice

There are several quick hacks and techniques that you can implement when using Search engines Voice to optimize your experience. Here are three associated with my favorites.

Technique #1: Call Recording (For Personal Use Only)

Google Voice makes it simple to record calls. This is often managed with the click of the single button. Here’s exactly how it works.

Once all participants are on the call, just press the number “4” on your dial pad. This particular works regardless of the device you’re using, including the web software. An automated announcement will play for all call participants, explaining that the call is being documented. Remember that it’s illegal to record calls in some jurisdictions without the consent of all participants.

To stop it, just press “4” once again. Alternatively, hanging up the call will automatically stop it as well. All call recordings can be accessed and performed back in your voicemail tabs.

Unfortunately, call recording is unavailable with regard to business use and work area accounts. For those who want contact recording capabilities built-in for your business package, check out our list of the best VoIP business phone systems for some Search engines Voice alternatives. The majority of options on that list can record calls for businesses.

Trick #2: Hyperlink a New Phone Number

You can use any active telephone number to make and receive calls and texts with Search engines Voice. Here’s how you get it done:

  1. Visit “Settings. ”
  2. Select “New linked number” from the “Linked numbers” menu.
  3. Enter the new phone number you want to link.
  4. Google will send a six-digit code to that number via text for cellular numbers and call for landlines.
  5. Enter the program code in Google Voice and click “Verify. ”

All linked numbers will ring when you obtain a call to your Google Voice number. But you can control those settings and make adjustments as you please.

You’re able to link up to six different phone numbers. However , you can’t link numbers that have already been linked to a different Search engines Voice number.

Trick #3: Keep Your Personal Number Private

Arguably the best way to use Google Voice is to create separation between your personal and business phone lines. Rather than using your cell phone number or home quantity when you’re out of the office, Search engines Voice gives you a free number that can be accessed from any kind of device.

If you need to call a client while you are away from your desk, just reach into your pocket, take out your smartphone, and utilize the Google Voice app. Co-workers, colleagues, and customers may also text your Google Tone of voice number to communicate with you via SMS as well.

The best part about Search engines Voice is that it doesn’t require any additional hardware. Just use it with your existing phone plus computer. You can sign up at this point and start using that new number in a matter of minutes.

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