VOIP Speed Test

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VoIP phone techniques offer tons of advantages, specifically for business use. Cost savings, scalability, usability, and an overall boost in efficiency are one of the top noteworthy highlights.

With that said, VoIP (voice over internet protocol) options are reliant on a stable connection.

In case your connection is unreliable, it is going to impact the quality of your own calls directly. As a company, you can’t afford to have these types of problems with your business phone program.

The solution? VoIP speed tests.

What is a VoIP Speed Test?

A VoIP speed test examines your online connection’s integrity by calculating its performance across various key categories.

VoIP speed tests ensure that your existing internet connection can support a VoIP service and provide regarding the type of experience callers will have using a VoIP phone program.

Every business currently using or thinking about using a VoIP phone alternative should run a speed test. These tests will help create whether your existing internet connection can accommodate your contact traffic and ultimately assess the overall health of your network.

5 Tools to Improve VoIP Speed Tests

Making sure you have a great VoIP provider is crucial, therefore check out our list of the very best VoIP phone systems for the business. Then it is about testing the speed. Below I’ll highlight my favorite tools for managing a VoIP speed test.

Tool #1 — Nextiva VoIP Speed Check

Nextiva is one of the greatest overall business phone solutions on the market today. It’s trusted by 100, 000+ organizations worldwide. One of the best parts about making use of Nextiva as your VoIP supplier is that it’s more than just the phone system—Nextiva is an helpful solution for voice, video, messaging, conference calling, plus team collaboration. If you’re looking for a business VoIP phone program or want to upgrade from the existing solution, Nextiva can be a top consideration.

Furthermore, Nextiva also has the VoIP testing resource on its website. You can use it to determine if your internet connection fulfills Nextiva’s recommended network needs for VoIP calls. The test will also help you establish the number of simultaneous calls that your link will support. Just pick the starting point for your calls, and simulate a test with anywhere from two to 200 VoIP lines. This test also has advanced options for users who desire more refined results. Click this link to run a Nextiva VoIP speed test.

Tool #2 — RingCentral

RingCentral is another sector leader in the business phone service area. More than 400, 000 businesses rely on RingCentral’s VoIP options. I like RingCentral because they have solutions for everyone. Whether you are running a small business or require a multi-site contact center alternative for your global enterprise, this provider has it all. For teams of 10 to 10, 000, RingCentral is definitely an all-in-one solution for business voice, integrated messaging, and video conferencing. It’s easy to deploy, and the scalability is definitely limitless.

Make use of RingCentral’s quality of assistance test to simulate VoIP calls from your device plus internet connection. The test will ultimately give you an estimated voice quality score that you can expect making use of RingCentral’s VoIP service. You may also figure out how many calls your internet connection can support. Beyond the first quick speed test, RingCentral will also assign new customers a good implementation advisor for multi-line phone systems. This helps ensure that your network and infrastructure will be ready to support your new business cell phone system.

Tool #3 — 8× 8 VoIP Speed Test

8× 8 has options for cloud-based business tone of voice, video conferencing, messaging, and contact centers. Whether you’re seeking a simple VoIP mobile phone system for your small business or an all-in-one communications package, 8× 8 has you protected. Over one million company users across the globe rely on 8× 8 for VoIP communication. It’s trusted by huge names like Farmers Insurance policy, McDonald’s, and RE/MAX. 8× 8 is best known for the industry-leading security compliance, reliability, and limitless scalability.

You can also use 8× 8 to run a acceleration test directly from this hyperlink on their website. Just click the best “Start” button, and you should see the results in less than one minute. The test accounts for your download rate, upload speed, latency, plus jitter. This test is not quite as advanced as being a of the other tools on our list. You’ll need to know how to read those results to make sense of all things. But if you need some assistance or have any questions, you can always reach out to a VoIP professional on the 8× 8 sales or support team.

Tool #4 — Ooma VoIP Speed Check

Ooma is another well-known and reliable solution with regard to business and residential web phone services alike. Whilst Ooma can accommodate the needs of businesses of all sizes, it’s one of our top recommendations for smaller businesses plus startup companies. This VoIP phone system is affordable and straightforward to deploy. Ooma comes loaded with essential business equipment like virtual fax, call forwarding, extension dialing, a call log, a digital receptionist, and so much more. You can even use Ooma for things like movie conferencing and call recording.

Use the Ooma Office Internet Speed Test tool to check your link in seconds. The test actions download speed, upload speed, jitter, and ping. Ooma recommends that you need to have at least 256 kbps upstream plus downstream for each simultaneous call. For example , if you think two people is going to be using the phone simultaneously, you would need 512 of bandwidth upstream and downstream.

Tool #5 — OnSIP VoIP Test

OnSIP is a hosted PBX phone solution. It’s made to help organizations shift in order to remote work by changing traditional business phone techniques. OnSIP makes it easy to make and receive calls on any device and host video conferences without any downloads required. Keep your existing business telephone number, and you’ll even get the benefits of a traditional business mobile phone, including ring groups, conference bridges, and attendant selections.

Use the OnSIP VoIP Test to check your VoIP connection quality in under one minute. The test will screen upload speed, download velocity, latency, and jitter through ping time fluctuations. In contrast to some of the other VoIP test tools on the market today, it’s great to see that OnSIP supplies a full explanation of each scoring metric directly on its website. So even beginners can understand the results. To complete the particular OnSIP VoIP speed check, you’ll need to fill out a brief form with information about yourself and your business. It’s an extra step, but overall this really is still a great option to think about.

The Basics of a VoIP Speed Test

Now that you know where to run your VoIP rate tests, it’s time to have a closer look at the basics. I have identified and explained the particular core components of a VoIP speed test below.

Internet Connection and Network

To run the VoIP speed test and deploy a VoIP phone system, you need to have an existing internet connection. This is simply not something that you’ll get from the VoIP provider. All of that will be handled by a third-party web service.

The vast majority of companies in today’s day and age already have the internet set up. But depending on your speed test results, you might need to upgrade your plan or consider using another provider.

Your network plays an important part here as well. Networks can be explained as a group of devices connected to each other, communicating and sharing sources. You must consider the number of computer systems, users, and potential simultaneous VoIP calls.

Upload Speed and Download Speed

To make sure quality VoIP calls, you must have enough bandwidth on your network to support call traffic. Such things as your internet service provider’s network, your connection, LAN, along with other factors will impact your upload and download rates of speed. One of the first steps to running a VoIP speed is checking to see if your speeds support the particular recommended kbps (kilobits per second) from the VoIP telephone service you’re considering.

These recommendations vary from service provider to provider. This can range anywhere from 100 kbps in order to 300 kbps, depending on the services. How many simultaneous calls will you need to accommodate at once? Again, this varies by business. Normally speaking, assume that at least 10% to 20% of users on your network will be within the phone at any given time.


In VoIP terms, latency (also known as ping or delay) refers to the time it takes for that speaker’s voice to reach the ear of the receiver. The lower the latency, the better. Generally speaking, we want latency to be under 150ms.

Once your latency goes above the 150ms mark, it can truly be a problem. There will be a apparent delay between the callers, which ultimately impacts the quality of the call. To be clear, latency doesn’t really affect the sound quality, but it will impact almost all parties’ experience on the line. When you have ever been on a call using these types of delays, it can be really annoying to have a conversation.


For voice communication to travel over an internet protocol, it must be changed into digital information. All of this information is broken up into bouts to ease transmission. Jitter may be the variation between these information packets, which is caused by path changes or network congestion. The longer it takes in order to transmit data packets, the greater jitter will be experienced.

In layman’ t terms, jitter impacts contact quality. Dropped calls, choppy audio, static, inaudible audio, and delays are common indications of jitter. Obviously, you want to avoid this at all costs.

Jitter should always be less than 25ms, but high-quality calls will have a jitter ranking below 15-20ms.

3 Tricks For VoIP Speed Tests

After running dozens of VoIP speed tests throughout the career, I’ve identified a few quick tips and hacks for making this as easy as possible. Check them out below, and you could apply these VoIP velocity test hacks immediately.

Trick #1: Make Sure You Have a Good VoIP Service provider

Your internet link is only half of the battle. Even if you have excellent rates of speed, low latency, and no jitter on a speed test, that will won’t automatically translate to some great experience with just any VoIP phone service. With lots of potential VoIP phone suppliers to consider, these services are not equal across the table.

If you’re using a VoIP phone service for the periodic personal call, this won’t be a huge deal. However for business use, finding the right VoIP provider is crucial. Check out our list of the best VoIP cell phone systems for your business. In addition to our reviews and recommendations, we also explain exactly how to choose the best VoIP phone service for your business.

For those who want a quick solution and don’t feel like reading through that guide, Nextiva and RingCentral are our top recommendations.

Trick #2: Run the Test with the Idle Internet Connection

Many VoIP speed tests will say this before you start, but that’s not the case for any of them. To get the best possible outcomes for your VoIP speed test, make sure your connection is idle. In short, don’t have other users or applications running in the background.

In a traditional workplace setting, this can be tough. It isn’t really always realistic to tell everybody on your network to stop what they’re doing and close all applications using the internet. That serves to have to run the test after hours or at a time when there’s less internet activity.

If you’re running quality at home for remote function, make sure your family isn’t loading movies or FaceTiming with friends while you’re conducting the test. This type of activity may impact your results.

Trick #3: Don’t Pay For VoIP Speed Medical tests

There’s simply no reason to pay a charge for a speed test. Several tools out there charge with this service, but you can get a free of charge VoIP speed test through every solution listed earlier in this guide.

Paid VoIP speed tests are a ripoff and not necessary. If you’re doing a more advanced VoIP quality test and want continuing monitoring once you’re working, that’s another story altogether. But for an initial quick test, stick with a free option.

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