VoIP phone communication is growing in popularity, especially in the business world. These cloud-based business cell phone systems make it easy for organizations to slice down on phone costs and scale without limits.
But a quick search for an internet phone system will probably yield two results—fixed VoIPs and non-fixed VoIPs.
If it’s your best time going through this process, you most likely have some questions. This guide will shed some light on the differences in between fixed VoIPs and non-fixed VoIPs while helping you find the best option for your unique situation.
What is a Fixed VoIP?
VoIP (voice over internet protocol) telephone systems place calls through the internet, as opposed to a traditional landline.
While your VoIP phone number is managed in the cloud, the number of a fixed VoIP is tied to a physical address. In contrast, a non-fixed VoIP is not mounted on any physical address/location.
Generally speaking, fixed VoIPs are more reputable for business use. Lots of scammers and fraudulent callers use non-fixed VoIP because it’s easier to hide their identities.
5 Tools to Improve Fixed VoIP
Now that you understand the difference between a fixed VoIP and non-fixed VoIP, it’s time to have a closer look at some real solutions. These are my favorite fixed VoIP tools on the market today.
Tool #1 — RingCentral
RingCentral is one of the most reputable, reliable, plus popular VoIP phone providers in existence. Over 400, 1000 companies across the globe rely on RingCentral for business communications.
This provider provides basic VoIP business telephone systems, contact center solutions, and all-in-one product suites for voice, video webinar, and team messaging. The plans are affordable, simple to deploy, and simple for anybody to use.
The particular fixed VoIP service through RingCentral is much more secure than the usual non-fixed VoIP. Since the quantities are tied to a home address, the experience will be similar to a traditional landline regarding how others perceive the number. Even if you’re making and receiving calls from the smartphone or computer, there still must be a street address linked to your RingCentral account if you want a fixed VoIP mobile phone system.
RingCentral even supports E911 (enhanced 911) dialing in case there is an emergency in the workplace. You will not have this option with a non-fixed VoIP.
Device #2 — CallHippo
CallHippo is a cloud-based virtual phone system designed for company use. The provider offers local and toll-free amounts in 50+ different nations. With CallHippo, you can sign up and get started in less than 3 minutes.
This business phone service is perfect for organizations that want to lower their monthly phone bill while having the ability to scale as needed. If you switch to the CallHippo fixed VoIP telephone package, you can replace your landline and benefit from enterprise-grade security and emergency services.
Another reason the reason why I recommend CallHippo so extremely is because the VoIP cell phone plans are feature-rich. They provide advantages like power dialing, smart call forwarding, call transfers, conference calls, call queuing, call recording, contact barging, hold music, and so much more.
You’ll have access to call analytics to help track your team’s efficiency with information like the percentage of missed calls and each agent’s call capacity.
CallHippo is perfect for online companies and small teams. However they even offer customized business solutions for larger organizations with advanced needs.
Tool #3 — Intermedia
Intermedia is a unified cloud communications system for businesses. This company helps organizations communicate from anywhere, from the office to homes, coffee shops, plus everywhere in between. They offer enterprise-grade cloud PBX phone techniques, video conferencing solutions, incorporated chat, screen sharing, file collaboration, and so much more.
The phone system is reliable, scalable, and helps keep costs lower. Intermedia even provides industry-specific solutions in healthcare, production, legal services, financial services, plus high-tech.
A lot more than 120, 000 organizations of all sizes rely on Intermedia meant for phone communication. With 20+ years in business, it’s no surprise that Intermedia has such an outstanding reputation in the VoIP phone service industry.
Another unique standout of Intermedia is their excellent support. Their agents are available 24/7 if you ever have a query or need some help. They’ll also help you with the onboarding process as you’re moving to the cloud.
Every Intermedia company comes with a 99. 999% uptime SLA (service level agreement). So it’s a company you can count on.
Device #4 — Ooma
Ooma is one of the best VoIP phone services for smaller businesses on the market today. According to their website, Omma saves companies 50% on average compared to their current telephone bill.
You’ll get a free phone number if you sign up for an Ooma program, and you’ll even have the option to keep your existing amount. One of the many reasons to love Ooma is its simplicity. You can get up and running in less than 15 minutes; no technical experience is required.
There are essentially two plans for small businesses from—Ooma Office and Ooma Workplace Pro. The entry-level bundle comes with a toll-free number, Ooma mobile app, and 35 business features like digital fax, virtual receptionist, TEXT MESSAGE messaging, overhead paging, extension-to-extension dialing, and more.
Upgrade to the Pro version for video conferencing, call recording, enhanced call blocking, and the Ooma Office desktop app. You’ll also take advantage of higher usage limits just for extension monitoring, call car parking, and more.
Tool #5 — Mitel
Mitel is a telecommunications firm that offers an extensive list of item offerings to businesses. They have got all-in-one business phone techniques, collaboration tools, and even solutions for remote work.
One of Mitel’s special standouts is that the company sincerely has services to accommodate businesses of all sizes. So , regardless of whether you’re a small business, mid-size firm, or enterprise, you can depend on Mitel for your VoIP phone service.
With Mitel’s all-in-one VoIP service, you will benefit from team collaboration, text messaging, video conferencing, and more. I like Mitel because they have plans to aid CRM integrations, which is perfect for sales teams, marketers, plus customer support agents. Some of Mitel’s advanced features include on-demand call recording, always-on contact recording, archiving, and a good operator.
Mitel also gives you the ability to combine users on multiple plans to help you manage costs more efficiently. So not every user should have the most expensive package with the most advanced features. This capability is unique compared to other VoIP company phone services on the market today.
The Basics of Set VoIP
Let’s take a closer look at exactly what a fixed VoIP offers. Below I’ll break down the core components of any fixed VoIP phone service.
Handle Calls From Anywhere
Even though a fixed VoIP is associated with a physical address, the particular calls don’t necessarily arrive directly from that location. Here’s what I mean. Let’s say you deploy a business phone service utilizing a fixed VoIP, and sign up with your office address.
If you use your VoIP provider’s mobile app or web app, you can still make and receive calls from your home, on the road, or anyplace with an internet connection. So , you’ll have the freedom to manage work-related calls, regardless of your location.
All of the best company VoIP phone systems have several version of a mobile application. In some instances, your team might prefer desktop software or maybe the web-based version of the system. But regardless of the system you’re using, you won’t end up being tied to a physical desk or location—even though an address is attached to your own number.
A substantial downside of a non-fixed VoIP is the inability to dial 911 effectively. Since non-fixed VoIPs are not associated with an address, responders won’t know the location. Any delays within emergency assistance can be a massive problem; whether for a fire, robbery, health issue, or something different, a timely response may be the difference between life and death.
However the best fixed VoIP telephone service providers offer basic 911 or E911 (enhanced 911) dialing to help protect your business in the event of an accident or an emergency. Otherwise, you’d have to inform your staff to use their personal devices to dial 911. But during an emergency, individuals panic and don’t often think to do that.
Top-tier and enterprise-grade security are generally associated with fixed VoIP solutions. In addition to keeping data secure and calls encrypted, set VoIPs offer an extra level of protection that you will not get with a non-fixed VoIP. Here are some examples to show a person what I mean.
Non-fixed VoIPs are commonly used by crooks and fraudsters to fraud people. But your employees would think twice about doing something unlawful with your company phone number if they know that it can easily be traced back to them. That’s not the case with a non-fixed VoIP. Your staff could use the number of and essentially remain anonymous.
Furthermore, the chance of your number getting stolen with a fixed VoIP is definitely slim. You’re purchasing the number, and it’s registered to an address—unlike a non-fixed VoIP that lives in the impair with no home.
Another significant advantage to some fixed VoIP compared to conventional phone service is that you’ll have entry to business-grade features. The vast majority of VoIP phone services offer more a basic phone line. In addition to the ability to make and receive calls from anywhere, you can opt for an all-in-one communication suite.
These packages typically come with equipment for internal team talk, video conferencing, and more. You can find solutions for customer messaging, SMS messaging, call centers, sales teams, marketers, and support agents—the list goes on and on. Business users can choose a plan with features such as call recording, call barging, virtual fax, CRM incorporation, and other tools designed to increase your service quality.
Call analytics and reviews are helpful as well. Managers and supervisors can use these types of reports to better understand how properly their agents are performing.
International and Long Distance Calling
Fixed VoIPs do support international calling. However , it is usually more expensive to make international calls with a fixed VoIP than a non-fixed VoIP.
Lots of people rely on non-fixed VoIPs for personal use to call friends and family overseas. It’s inexpensive and sometimes free.
But for business make use of, you’re much better off utilizing a reliable fixed VoIP. Even if it’s a bit more expensive, a person don’t want to call your own clients or customers using a non-fixed number that could appear untrustworthy.
three or more Tricks For Fixed VoIP
Before you start using a fixed VoIP, check out my favorite tricks, quick hacks, and best practices below.
Trick #1: Keep Your Current Phone Number
Should you be currently using a traditional phone line for your business, you need to be able to keep that number (if you want to) when changing to a fixed VoIP. The best VoIP business phone services should make this process fairly easy for you. Just verify they offer this option before you register.
Don’t cancel your old phone service or DSL service until the quantity has been completely ported to your VoIP phone series. Be prepared to provide a recent costs, your service address, and much more information to make this process because seamless as possible.
Trick #2: Run a VoIP Speed Test and Quality Check
Before you make the switch to a fixed VoIP, you need to make sure that your existing internet connection can support VoIP calling. The easiest way to do this is with a simple VoIP speed or quality check.
These lab tests typically take less than one minute to complete. Use the test to find out if your internet speeds and other crucial metrics meet the suggested requirements of the VoIP phone service. There are lots of ways to do this online. You do this for free on RingCentral’s website. But you can find dozens of other viable free of charge alternatives on the web too.
If your internet connection can be unstable, you’ll need to upgrade your plan or change providers before signing up for set VoIP phone service.
Trick #3: Don’t Purchase New Equipment
There’s no reason to look out and buy new cell phones or other costly hardware. With a fixed VoIP, your staff alike can make plus receive calls directly from your existing devices.
All you need is a desktop computer, notebook computer, or a smartphone. As long as you are in an area with an internet connection, you can use your VoIP phone service. Some providers do offer phones, headsets, and other hardware. Generally, that’s optional. Only purchase that hardware if it’s something that you prefer. But generally, you won’t need it.