The Essential Guide to Video Contact Recording

Posted on Posted in Blog, Technology

With distributed workforces the norm, incorporating video into communications with colleagues plus customers isn’t just a nicety anymore–it’s essential. Recording the most important of these video calls can help you preserve information that may later be evaluated and shared with co-workers, customers, and even leads.

In this guide, I’ll show you how easy it is to report video calls plus explain the reasons why you might want to hit the report button next time you’re in an online movie meeting. I’ll also explain the basics of how video calls function, cover what makes video clip calls different from video clip conferences, and share advice on creating a professional video conferencing environment.

Video Call Recording Quick Links

Use this quick link road map to go straight to the information you want to learn now.

  • Top Rated Video Webinar Services 
  • Video Calls Explained
  • How to Record a Video Contact
  • The right way to Review and Take care of Your Video Contact Recordings
  • How to Set Up a Video Conferencing Space
  • Pros and Cons associated with Recording Video Phone calls

Ready to dig in? Let’s get started.

Top Rated Video clip Conferencing Services 

Video calls can be made with a tool such as Skype or Slack. But these tools have got limitations, especially when considering the number of people you can have on any contact. And starting a call is about any girl do with them—there is no easy method to record the video phone calls you make.

As your video webinar needs grow, you will want a more robust tool–one that easily connects many people in varied locations. You’ll furthermore want a tool that makes it simple to record that a library of your past video meetings.

Any of the following services will help you do all this with ease. So that you can save your other chat tools for the thing they do best—quick plus informal written exchanges.

  • RingCentral — Best video clip conferencing service along with VoIP business phone plans.
  • GoToMeeting — Greatest video conferencing company for small businesses.
  • ClickMeeting — Best video conferencing software for webinars.
  • Zoho Meeting — Affordable video conferencing provider with basic functions.
  • Microsoft Teams — Best video conferencing software for internal communication.
  • Move — Best video clip conferencing service just for scalability.
  • Join. me — Annual contract movie conferencing plans regarding small meetings.
  • Webex — Best video webinar software for cloud collaboration.

Want to know more? Discover everything you need in my explained the best video conferencing services. There you will find information about every service on the listing, plus a framework to assist you choose the service that will best suits your needs.

Video Phone calls Explained

Whether or not you’re new to video calling or a veteran, there might be things you never knew about this quite convenient technology.

But there are simple concepts you should know and understand in order to make one of the most of your next video clip meeting and increase yourself to a video call pro.

Movie Call vs . Video clip Conference

Video clip call. Video conference. These two phrases obtain thrown around a lot in today’s business community.

You might be thinking if they’re the same thing. They are…sort associated with. Video calls plus video conferencing each use the same technology, and practically speaking, whether you state video call or even video conference does not have much impact on the call itself. To most individuals, either phrase gets the point across that the call includes video.

But the two key phrases do differ, and it’s helpful to understand how. The main difference between video calls and movie conferencing is how many people are on the call .

Video calls are two people in different locations speaking instantly to each other. A typical illustration is two remote control colleagues opting for a call to discuss a complex concern they’re working on jointly. Exchanging chat messages takes too long along with a phone call won’t allow them to share the visuals that will make things very clear.

Another example is a customer service representative helping a client solve a complicated product-related concern. The power of movie lets the two link and visually stroll through the steps needed for quick resolution plus ultimate customer satisfaction.

Video conferencing, on the other hand, involves three or more people participating in a video conversation together.  

Some examples associated with video conferencing include company-wide meetings with dispersed workforces, every week team meetings with multiple colleagues in different locations, and even on-line meetings with prospective customers or clients located around the world.

The technology that makes the magic happen, though, video clip calls and video conferences are similar. In fact , you can use the same video conferencing service to video chat with one person or movie conference with many. You may also use the service to help make calls that don’t include video.

The Technology At the rear of Video Calls

The magic that unfolds on your screen when you start a video call will be thanks to a technologies called Voice More than Internet Protocol (VoIP). This technology transfers both audio and video data from one remote location to another using the internet and algorithms called coders and decoders.

One person on the movie call speaks plus both the sound and camera image is taken and coded. That will coded data then gets distributed for all recipients on the contact, where it is decoded on delivery so they can see and listen to the information on their own devices. Dedicated video meeting software takes care of the particular coding and decoding, so everyone to the call needs to be utilizing the same tool.

It all happens so fast it seems immediate, and that’s not really by accident. The best video conferencing service creates echo cancellation to the software, so individuals enjoy a seamless experience with no audio or even video lag.

Why Recording Video clip Calls Is Important

There are many reasons why you might want to record a video contact, and a good video clip conferencing service makes it simple to do. That is part of the service’s value.

Here are some of the most popular reasons you might want to record your next video contact:

  • Reference: Focus on the conversation at hand and give the individual speaking your full attention, including all-important eye contact. You can neglect taking extensive notes during the video contact when you record this. Afterward, you can return and replay crucial parts to remember the important information you require.
  • Share: Keep things fairly stress-free for participants who can’t create a video call. Report it and share it with them to review when they have time.
  • Teach: Conduct training once, record it, and offer this on-demand to other people. This is an excellent method to build efficiencies along with a library of great reference point material.
  • Repurpose: Take advantage of the information collected during a video clip call to reuse later in other projects. For example , you might be speaking to a subject matter professional and want to use a partial video clip in a marketing video later on.

As you can see, there are a lot of reasons you might want to record a video call. That’s why it’s crucial to know how to make that will happen.

The right way to Record A Video Call

When it comes to documenting a video call, the “how” will depend on the particular tool you are using for the call. Each solid video conferencing service on the market today will make recording easy to perform.  

For this guide, I’ll walk you through documenting a video call making use of RingCentral.  

Why RingCentral? Nearly they offer one of the best video conferencing services on the market today, but they also offer VoIP business phone solutions that let you get rid of the need for a traditional phone line. For most companies, this is a great way to gain efficiency and spend less, too.

Furthermore, RingCentral offers a totally free subscription to their Movie Pro plan that gives you unlimited meetings with up to one hundred participants, temporary cloud storage for songs, and integrations with popular tools such as Google Workspace and Microsoft Teams. And it’s always free of charge, with no credit card actually required.

Here is how to record your own video call or conference on RingCentral.

Start by downloading it and opening the particular RingCentral desktop application on your computer or go to the RingCentral website. Whatever option you choose, the particular steps that follow are usually identical.  

Click on Sign In and follow the on-screen prompts for your user name or email and password.

On the left-hand menu, choose Video and then Start .

RingCentral home screen with red arrow pointing to video menu option and another red arrow pointing to start button

When prompted, choose Sign up for audio by pc .

RingCentral audio selection popup window with red arrow pointing to join audio by computer button

When most attendees are on the call and you’re ready to begin the meeting, choose Record from the options at the bottom of the RingCentral screen.

RingCentral video call menu with red arrow pointing to record button

You will then see an energetic recording window to the left and Record will now say Pause .

RingCentral video call menu with red arrow pointing to pause button and red arrow pointing to recording timer screen

You can start and pause recording as often as you’d like throughout the video call. Once you leave the call, documenting stops. A duplicate of your recording comes in your RingCentral library once it is prepared.

How to Review and Manage Your own Video Call Songs

As you report video calls plus conferences, you’ll eventually build up a collection and want to review individuals recordings. You may also wish to download or talk about those recordings, as well. Here’s how to do all of those things.

From the menu around the left side of the screen, choose Video then All Songs . You’ll view a list of each recording you’ve made, along with the length of the video or its current position if still digesting.

RingCentral home page screen with red arrow pointing to video menu selection and red arrow pointing to all recordings sub menu choice

Click on the name from the recording you want to review or reveal and a pop-up screen will appear. The options on this screen include download , delete , or share , and are all displayed by icons in the upper-right corner. You can even replay your recording from here.

RingCentral video recording popup window with red arrow pointing to play button, red arrow pointing to download icon, red arrow pointing to trash can icon, and red arrow pointing to share icon

To download the recording, click on the download icon . Your download will automatically begin.

To delete the recording, click on the trashcan . Be careful, though, as you do not get a second fast before your documenting is deleted. As soon as you click on the trashcan, your own recording is gone!

To share the recording, click on the share icon . You will be prompted having a pop-up box where one can type in the name of the person you want to share it with, then click on Reveal .  

RingCentral share video recording popup window with red arrow pointing to enter contact name field and red arrow pointing to share button

Plus that’s all there is to it. You can replay, download, share, and manage your RingCentral video call documenting library with ease.

How to Set Up a Video Conference Space

If you’re going to regularly make video phone calls, you’ll want to make a space that ensures success and shows you as the professional you are.

Video clip Conference Setups for people

If you are a web-based worker or someone that jumps on video clip calls regularly out of your desk, all you need to make a video call occur is a solid internet connection and a device using a screen, camera, and microphone. Your laptop computer, desktop computer, or smartphone are usually enough.

With just these types of basics, you can join a video call through virtually anywhere.

Of course , just because you can join from anyplace, doesn’t mean you should. To keep things professional, be sure to consider good online meeting etiquette so that you present your self in the best possible lighting on every call.

Video Meeting Setups for Businesses

The buy-ins are a bit higher for businesses that will plan to regularly web host video conferences, particularly when those events include people outside the firm. While a business can also get by with the essentials, it doesn’t imply that approach is always high quality.

Investing in top quality equipment ensures your video conferences are usually seamless. It may actually be the thing that will sets you in addition to the competition in a good way.

The ideal company video conferencing installation includes the following:

  • Stable, high-speed internet connection: A gradual internet connection or one that drops repeatedly may wreak havoc on the video call. Invest in the fastest and most stable internet service offered to avoid these issues.
  • High resolution display screen : Invest in a good video screen that has very high resolution to ensure the best video experience, especially if remote participants will be posting documents during the call. The size screen display you choose should be equal in porportion to the size of the conference space and become placed in a location that is easy to see by everybody in the room.
  • Wide-angle web camera : For maximum performance during a video conference, everyone sitting in the room should be seen on camera. Installing a high-quality web cam that captures the particular entirety of the space will accomplish this.
  • Multi-directional microphones : Viewing attendees is just area of the equation. Hearing all of them is equally important. A good quality microphone, placed in the center of the bedroom, will help capture most of audio so remote control attendees can clearly hear what is becoming said.
  • A/V connection ports with multiple cables/connectors : Eliminate the confusion and stress that occurs when somebody shows up but can not connect to the audio-visual equipment. Have the correct cables on hand therefore both Windows and Mac computers can quickly connect to your video conferencing system.
  • Dedicated location : Choose a quiet location using a door that can be shut to ensure an uninterrupted experience during your video calls. Nothing is more distracting than outside noise or an unexpected being interrupted bringing your video clip presentation to a stop.

Indeed, it can be an investment. But for businesses serious about movie conferencing, it is an investment that reaps potentially large dividends.

Pros and Cons of Documenting Video Calls

There are many benefits that make recording your movie calls a solid choice, including:

  • Building a education library : Video clip conferencing is a great way to offer employee education, and recording those calls means you can share the same schooling with new workers without having to hold the reside training session again. Report once, then reveal as needed.
  • Keeping accurate records : It is hard to argument what was said during a video call if you have a complete recording to fall back upon. Need to verify the details of key decisions made? Have a query about who was assigned to do what? Simply review the recording.  
  • Sharing after the fact : When you report your video contact, you have an easy way to share the information from the call with others. Be it a colleague that couldn’t make the meeting or entire groups that need to know that which was discussed, the information could be shared with just a few keys to press.

Naturally , nothing is perfect and this applies to video conferencing, too. There are a few potential downsides to recording your calls, like:

  • Sharing old information : Building a training library is great, but when data or procedures modify, you have to have a plan in place to replace old video recordings with brand new ones. This requires vigilance and someone designated to library administration. This is critical so you avoid sharing out-of-date information.
  • Illegal songs : Depending on your own state’s laws, recording employees or third parties without their particular express permission may expose you to substantial liability. To avoid this particular, be sure to disclose your own plan to record the video call before or even at the beginning of the program. People don’t have in order to verbally consent, even though. Their continued presence in the video call is a presumption of consent.
  • Infringing upon personal preferences : Some people simply don’t want to be captured on a recording, especially if they will don’t know why the recording is taking place. It is good practice to give invitees to a video call advanced warning that the event will be recorded AND allow them to opt out there without fear of charges. This is especially true for workers who may feel uncomfortable leaving a call if then they first understand it will be recorded.

The pros certainly outweigh the downsides when it comes to recording movie calls, but it excellent to know what may go wrong. That way you can develop contingency plans and strategies to deal with situations that might arise.

Final Thoughts Regarding Recording Video Calls

The ability to perform business from anywhere using video conferencing has changed the way we work. Entire companies are leveraging the power of this technology to run companies with fully remote workforces.

Actually those businesses with traditional bricks-and-mortar places are embracing video conferencing technology as a way to streamline workflows, build relationships clients, and entice top talent. The ability to record video calls adds value to an already valuable technology, and it’s easy to do. That’s the win for everyone.

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