Business Requirement Document: Example

Jessica Williams

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Creating a business requirements document, or BRD, is a crucial step in planning any project. It’s a formal agreement between stakeholders outlining what is needed to achieve business objectives. A well-written BRD gives a clear overview of the project’s scope, identifying what will be delivered and the key goals it aims to meet. Your BRD should be thorough and precise, clearly defining the project’s scope and purpose, detailing the requirements to be met, and describing how success will be measured. Including examples in your BRD can clarify expectations and serve as a reference point throughout the project, ensuring everyone is on the same page from start to finish.

Crafting a Successful Business Requirement Document

A Business Requirement Document (BRD) serves as a roadmap for any project. It outlines the needs, goals, and parameters to ensure everyone involved is on the same page. Think of it as the blueprint for building a house – without it, you might end up with a bathroom where the kitchen should be!

What Makes a Good BRD?

A well-crafted BRD is clear, concise, and comprehensive. It should answer the “what” and “why” of the project, leaving no room for ambiguity. It’s a communication tool that bridges the gap between stakeholders and the project team.

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Components of a BRD

Here’s a breakdown of the key elements you’ll find in a typical BRD:

SectionPurposeKey Questions
Executive SummaryProvides a high-level overview of the project.What problem are we solving? What are the expected benefits?
Project ScopeDefines what’s included and excluded in the project.What are the boundaries of this project? What are the key deliverables?
Business ObjectivesOutlines the goals the project aims to achieve.How will this project benefit the organization? What metrics will we use to measure success?
Stakeholder AnalysisIdentifies key stakeholders and their roles.Who are the primary users and decision-makers? What are their expectations and concerns?
Functional RequirementsDetails the specific features and functions the solution should have.What tasks should the system perform? What are the desired user experiences?
Non-Functional RequirementsSpecifies performance, security, usability, and other quality attributes.How fast should the system be? How secure should the data be?
ConstraintsLists limitations in terms of budget, time, resources, or technology.What are the budget and timeline restrictions? Are there any technical limitations?
AssumptionsStates any factors assumed to be true but not yet confirmed.What assumptions are we making about user behavior, technology, or market conditions?

Example of a BRD

Let’s say a company wants to develop a new mobile app for ordering food. Here’s a simplified example of what their BRD might look like:

Executive Summary

The goal of this project is to develop a mobile app that allows users to easily order food from local restaurants for delivery or pickup. The app will improve customer convenience, increase restaurant sales, and provide valuable data for marketing and operations.

Project Scope

The project includes the development of the mobile app for iOS and Android platforms, integration with restaurant point-of-sale systems, and a backend system for order management and data analysis. The project does not include the development of a website or any marketing activities.

Business Objectives

  • Increase online orders by 20% within the first six months.
  • Improve customer satisfaction ratings by 10% within the first year.
  • Reduce order processing time by 15% within the first quarter.

Stakeholder Analysis

  • Primary Users: Customers who order food through the app
  • Secondary Users: Restaurant owners and staff
  • Decision-makers: Company executives, project sponsors

Functional Requirements

  • User registration and profile management
  • Restaurant search and browsing
  • Menu browsing and customization
  • Order placement and payment processing
  • Order tracking and status updates
  • Review and rating system
  • Loyalty program and rewards

Non-Functional Requirements

  • High performance and responsiveness
  • Secure data storage and transmission
  • Intuitive user interface and navigation
  • Compatibility with different devices and screen sizes
  • Accessibility for users with disabilities


  • Project budget: $500,000
  • Project timeline: 6 months
  • Limited in-house development resources


  • Target users are familiar with mobile apps and online ordering.
  • Restaurants are willing to integrate with the app and provide accurate information.
  • Payment processing systems are reliable and secure.

This is just a basic example, and a real BRD would be much more detailed. However, it should give you a good idea of what a BRD looks like and how it can be used to guide a project.

Key Takeaways

  • A BRD outlines the project scope and goals.
  • Clarity and precision in a BRD are crucial.
  • Examples within a BRD enhance understanding.

Business Requirements

In this section, you will find specific information on the objectives and goals, the scope and limitations, and the identification of key stakeholders for a Business Requirements Document.

Objectives and Goals

Your business goals and objectives set the stage for the entire project. They are clear, measurable outcomes you want to achieve. Think of your objectives as SMART goals: they must be Specific, Measurable, Achievable, Relevant, and Time-bound. For success, align these with your overall business strategy.

Scope and Limitations

The scope refers to the boundaries of your project including what is included and what is not. You must outline the scope of work and be aware of scope creep, which can occur when the project extends beyond its original vision. List your project constraints and dependencies to clarify limitations.

Stakeholder Identification

Identify your key stakeholders and their roles and responsibilities. Your stakeholder analysis should map out everyone with an interest in the project. This ensures that all needs are considered in the business solution you create. Remember to communicate regularly with stakeholders to meet their business needs and project outcomes.

Execution Strategy

The Execution Strategy ensures your project stays aligned with business goals from start to finish. It sets out plans for hitting milestones and managing risks while aiming for quality results.

Project Planning

Your project planning starts with defining project deliverables and aligning them with the business case. You need to construct a clear timeline with set milestones and deadlines. This helps manage time effectively. Commit to a budget to control costs and plan for a return on investment. Effective communication is crucial at this stage to keep all team members and stakeholders on the same page.

Requirements Analysis

During requirements gathering, you collect functional and non-functional requirements through various elicitation methods. You define what your project should achieve and layout the criteria for success. Pinpoint the essential tasks and necessary resources to keep the schedule on track. This analysis will serve as a backbone for the development of your project.

Risk and Quality Management

Identify potential risks as soon as you can and develop a robust risk management strategy. Quality assurance is part of managing risks. Set high standards to ensure the final product meets the project management team’s expectations and your stakeholders’ needs. Change management practices help you respond to unplanned events without losing focus on your business goals.

Frequently Asked Questions

These questions give you insights into crafting and understanding business requirements documents.

What are the key components that should be included in a business requirements document?

Your business requirements document should have clear objectives, a project overview, stakeholder details, and a thorough outline of business needs. Find guidance on creating robust requirements from A guide to creating a BRD template.

Which individuals or roles are generally responsible for authoring a business requirements document?

Typically, business analysts write business requirements documents. They work closely with stakeholders to ensure every need is captured. Learn more about who should be involved at Bridging the Gap.

How does a business requirements document differ from a functional requirements document?

A business requirements document outlines what the business needs to achieve. A functional requirements document details how your solution will work. It is more technical and specific.

Can you provide a guideline for structuring a business requirements document?

Yes, begin with an executive summary. Follow with project scope, business objectives, and details of the requirements. Structure is crucial—find templates for creating your BRD at RFP360’s Tips & Templates.

What are the best practices for ensuring clarity and comprehensiveness in business requirements documents?

Use clear language and define all terms. Break down requirements into smaller parts. Address each need systematically to ensure nothing is missed. Visit The Fundamentals of Business Requirements for an in-depth overview.

How can one differentiate between business needs and technical specifications within a business requirements document?

Identify business needs as the goals and outcomes desired by stakeholders. Technical specifications describe the system’s functionality needed to meet these needs. It’s important to distinguish between the two to target different audiences. For examples, refer to the templates at HubSpot’s Business Requirement Document.