Best Inbound Call Center Services

Posted on Leave a commentPosted in Blog

Want to jump straight to the answer? The best inbound call center services for most people are RingCentral or Nextiva.   Call center services are essential if you receive a high volume of incoming calls from customers and are worried you won’t get back to everyone. Utilizing a call center service is the easiest and mostContinue reading

30 Leadership Behaviors You have to be an Excellent Leader

Posted on Leave a commentPosted in Blog

Leadership isn’t just about control — it is also about actions and behaviors. Being a leader, do your present leadership behaviors line-up with both your as well as your team’s goals? And does your behavior enhance your team’s morale or even bring the mood down — resulting in high turnover and less efficiency? To help you answer those questions, we’ve put together a breakdown of the kind of conduct that leaders should show.

The Essential Guide to Video Contact Recording

Posted on Leave a commentPosted in Blog, Technology

Along with distributed workforces the norm, incorporating video directly into communications with co-workers and customers is not just a nicety anymore–it’s a necessity. Recording the most crucial of these video phone calls helps you preserve details that can later become reviewed and distributed to colleagues, customers, and also prospects. In this manual, I’ll show you just how easy it isContinue reading

The primary Guide to Online Conference Etiquette

Posted on Leave a commentPosted in Blog, Technology

Regardless of whether you attend 1 online meeting per month or a dozen every week, it’s important to understand what to do–and what things to avoid–to maximize the achievements of each call. Whilst online meetings are a lot like in-person meetings, there are some nuances that require you to pivot and up your conference etiquette game. Don’t worryContinue reading